Help Desk Technician Jobs in Mequon, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 1 day ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
- Waukesha, WI (18 miles from Mequon, WI)
- 2 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 2 days ago
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Field Technical Support Representative
- West Milwaukee, WI (14 miles from Mequon, WI)
- 3 days ago
- West Milwaukee, WI (14 miles from Mequon, WI)
- 3 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Epic Cupid-Radiant Support Specialist
- Milwaukee, WI (12 miles from Mequon, WI)
- 3 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Associate Industrial Technical Support Specialist
- Waukesha, WI (18 miles from Mequon, WI)
- 4 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 4 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
Senior Industrial Technical Support Specialist
- Waukesha, WI (18 miles from Mequon, WI)
- 4 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 4 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
Information Technology (IT) Support Intern
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 4 days ago
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 4 days ago
Proficiency in Microsoft Office 365 and Windows operating systems. Strong analytical, problem-solving, and communication skills. A collaborative mindset and willingness to take initiative....
- Wauwatosa, WI (10 miles from Mequon, WI)
- 7 days ago
- Wauwatosa, WI (10 miles from Mequon, WI)
- 7 days ago
The Senior Support Engineer at Northwestern Mutual Life Insurance Company in Milwaukee, WI will analyze, design, develop, deploy, and support software and monitoring solutions. Work with technical...
- Waukesha, WI (18 miles from Mequon, WI)
- 10 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 10 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Franklin, WI (23 miles from Mequon, WI)
- 11 days ago
- Franklin, WI (23 miles from Mequon, WI)
- 11 days ago
Senior Technical Support Executive Location: Franklin, WI Job Description: Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring...
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 12 days ago
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 12 days ago
JOB REQUIREMENTS: We bring you tomorrow\'s opportunity, today Volt is immediately hiring for a Product Support Specialist in Menomonee Falls, WI?. As a Product Support Specialist you will: \*...
Autodesk Help Desk Support Tech (2744)
- Milwaukee, WI (12 miles from Mequon, WI)
- 12 days ago
- Milwaukee, WI (12 miles from Mequon, WI)
- 12 days ago
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
- New Berlin, WI (16 miles from Mequon, WI)
- 15 days ago
- New Berlin, WI (16 miles from Mequon, WI)
- 15 days ago
Join Our Team as a Technical Support Technician! Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware...
Desk Support Specialist Cs1002
- Waukesha, WI (18 miles from Mequon, WI)
- 16 days ago
- Waukesha, WI (18 miles from Mequon, WI)
- 16 days ago
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Helpdesk Client Support - Associate
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 18 days ago
- Menomonee Falls, WI (10 miles from Mequon, WI)
- 18 days ago
Information Technology Helpdesk Client Support - Associate Menomonee Falls, WI Posted: 5/23/2025 Job Description Job ID#: 71214 Job Category: Information Technology Position Type: *W2 Duration:...
Demographic Data for Mequon, WI
Moving to Mequon, WI? Find some basic demographic data about Mequon, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mequon, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mequon, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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