Help Desk Technician Jobs in Lake Geneva, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- McHenry, IL (17 miles from Lake Geneva, WI)
- 7 days ago
- McHenry, IL (17 miles from Lake Geneva, WI)
- 7 days ago
at Follett Software in McHenry, Illinois, United States Job Description Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that...
- Kansasville, WI (18 miles from Lake Geneva, WI)
- 10 days ago
- Kansasville, WI (18 miles from Lake Geneva, WI)
- 10 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Crystal Lake, IL (21 miles from Lake Geneva, WI)
- 19 days ago
- Crystal Lake, IL (21 miles from Lake Geneva, WI)
- 19 days ago
Insight Global is seeking a Level 2 Technician for an IT company based in Crystal Lake, Chicago. This role will primarily focus on providing advanced technical support, executing managed services...
Systems, Windows 8.1/10, Microsoft Office Suite Cellular and tablet technologies, OS, and applications (iOS, Android) Active Directory functionality Wireless, telecommunications, and networking knowledge...
IT Support Technician at Grand Geneva/ Marcus Hotels & Resorts
- Lake Geneva, WI
- 30+ days ago
- Lake Geneva, WI
- 30+ days ago
Systems, Windows 8.1/10, Microsoft Office Suite Cellular and tablet technologies, OS, and applications (iOS, Android) Active Directory functionality Wireless, telecommunications, and networking knowledge...
- Round Lake, IL (23 miles from Lake Geneva, WI)
- 45+ days ago
- Round Lake, IL (23 miles from Lake Geneva, WI)
- 45+ days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Demographic Data for Lake Geneva, WI
Moving to Lake Geneva, WI? Find some basic demographic data about Lake Geneva, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lake Geneva, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lake Geneva, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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