Help Desk Technician Jobs in Kenosha, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- North Chicago, IL (20 miles from Kenosha, WI)
- 3 hours ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 3 hours ago
Position Overview: We are actively seeking a Level 2 Desktop Technician with a strong emphasis on hardware repair and break/fix support. This role is ideal for someone who enjoys hands-on...
Seeking a 2-Desktop Engineers, in Pleasant Prairie, WI.
- Pleasant Prairie, WI (7 miles from Kenosha, WI)
- 2 days ago
- Pleasant Prairie, WI (7 miles from Kenosha, WI)
- 2 days ago
Bachelor's degree preferred. 2+ years experience in help desk support and data center operations....
General Overview of Position The City of Kenosha's Information Technology Department is a dynamic and collaborative team, serving as both an innovation partner and technical support resource for...
- North Chicago, IL (20 miles from Kenosha, WI)
- 6 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 6 days ago
Bilfinger Industrial Services Inc. is part of the Bilfinger group, a leading engineering industrial construction and maintenance company. Whether the need is for e.g. a plant upgrade or for...
- North Chicago, IL (20 miles from Kenosha, WI)
- 12 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 12 days ago
Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and...
- North Chicago, IL (20 miles from Kenosha, WI)
- 14 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 14 days ago
Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and...
- North Chicago, IL (20 miles from Kenosha, WI)
- 14 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 14 days ago
systems and basic troubleshooting....
- Camp Lake, WI (17 miles from Kenosha, WI)
- 30+ days ago
- Camp Lake, WI (17 miles from Kenosha, WI)
- 30+ days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- North Chicago, IL (20 miles from Kenosha, WI)
- 45+ days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 45+ days ago
PC Technician - Desktop Support About the Role This is a great opportunity to launch your IT career with a Fortune 100 company. We're seeking a motivated Desktop Support Technician to assist with...
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kenosha, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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