Help Desk Technician Jobs in Grafton, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 hour ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 1 hour ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
- Wauwatosa, WI (17 miles from Grafton, WI)
- 1 hour ago
- Wauwatosa, WI (17 miles from Grafton, WI)
- 1 hour ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
- West Allis, WI (21 miles from Grafton, WI)
- 3 days ago
- West Allis, WI (21 miles from Grafton, WI)
- 3 days ago
Helpdesk Technician II Tri City National Bank - 3.0 West Allis, WI Job Details Full-time $22 - $32 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Cell...
- Milwaukee, WI (19 miles from Grafton, WI)
- 3 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 3 days ago
Client Support Engineer Direct Supply United States, Wisconsin, Milwaukee 7301 West Champions Way (Show on map) Jul 31, 2025 Position Summary: Direct Supply is building the future of healthcare...
Desktop Support Technician - Factory Environment
- Milwaukee, WI (19 miles from Grafton, WI)
- 9 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 9 days ago
Search jobs Milwaukee, WI Desktop Support Technician - Factory Environment Desktop Support Technician - Factory Environment A3 Solutions, Inc. Milwaukee, Wisconsin, United States 5 days ago Quick...
Technical Support Representative - French Speaking
- Milwaukee, WI (19 miles from Grafton, WI)
- 11 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 11 days ago
Working knowledge of; Microsoft operating systems and Office products, with other software and hardware skills....
- Milwaukee, WI (19 miles from Grafton, WI)
- 11 days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 11 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
Industrial Technical Support Specialist
- Waukesha, WI (24 miles from Grafton, WI)
- 14 days ago
- Waukesha, WI (24 miles from Grafton, WI)
- 14 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
- Waukesha, WI (24 miles from Grafton, WI)
- 16 days ago
- Waukesha, WI (24 miles from Grafton, WI)
- 16 days ago
Technology Assistant - EAST Employer Waukesha School District Location Waukesha, WI, US Salary Competitive categories Employer Waukesha School District Location Waukesha, WI, US Salary Competitive...
- Waukesha, WI (24 miles from Grafton, WI)
- 26 days ago
- Waukesha, WI (24 miles from Grafton, WI)
- 26 days ago
systems Understanding/troubleshooting of Mobile technology and MDM as it relates to Smart Phones and Tablets Strong problem-solving skills Solid verbal and written communication skills and willingness...
FSC Technical Support Engineer-Remote
- Glendale, WI (12 miles from Grafton, WI)
- 30+ days ago
- Glendale, WI (12 miles from Grafton, WI)
- 30+ days ago
Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people,...
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
Company Overview: Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions...
Senior Consultant - Sage Intacct Technical Support / PHP Development
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
- Milwaukee, WI (19 miles from Grafton, WI)
- 30+ days ago
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's...
- Brookfield, WI (20 miles from Grafton, WI)
- 45+ days ago
- Brookfield, WI (20 miles from Grafton, WI)
- 45+ days ago
hiring a Level 1 Help Desk Technician to join our IT team at our Corporate Headquarters in Brookfield on a Part-Time basis....
Demographic Data for Grafton, WI
Moving to Grafton, WI? Find some basic demographic data about Grafton, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Grafton, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Grafton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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