Help Desk Technician Jobs in Appleton, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Summer Intern supports the function of their designated department within Navitus, Lumicera or Epiphany. This position is for our Appleton Wisconsin Location working fully in office. Is this...
In Person InternshipJob Category Regular Support Staff FVTC Worksite Appleton Main Campus Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal...
In PersonHelp Desk / Computer Technician
- City of Neenah
- Neenah, WI (9 miles from Appleton, WI)
- 23 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 23 days ago
City of Neenah Mission: We strengthen our community by building on the past, owning the present, and stewarding the future together. City of Neenah Core Values: Pursue Growth- Individual...
In Person- Heartland Technology Group
- Little Chute, WI (2 miles from Appleton, WI)
- 23 days ago
- Little Chute, WI (2 miles from Appleton, WI)
- 23 days ago
Advanced knowledge of Microsoft Windows Desktop & Server Operating System....
In Person- Heartland Business Systems
- Little Chute, WI (2 miles from Appleton, WI)
- 28 days ago
- Little Chute, WI (2 miles from Appleton, WI)
- 28 days ago
This position provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. This position is part of our...
In PersonComputer Technician Specialist
- Northeast Wisconsin Technical College
- Green Bay, WI (22 miles from Appleton, WI)
- 30+ days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 30+ days ago
Set-up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software....
In Person- TEKsystems
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 45+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonDemographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Appleton, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »