Help Desk Technician Jobs in Weirton, WV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Weirton, WV
- 7 days ago
- Weirton, WV
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Moon Township, PA (20 miles from Weirton, WV)
- 22 days ago
- Moon Township, PA (20 miles from Weirton, WV)
- 22 days ago
Summary of This Role Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate...
- Imperial, PA (15 miles from Weirton, WV)
- 27 days ago
- Imperial, PA (15 miles from Weirton, WV)
- 27 days ago
General technical knowledge and experience supporting: Windows (10 & 11) and Mac operating systems Mobile device platforms (iOS, Android) Microsoft Office Suite and Google Workspace Printer setup and...
- Bridgeville, PA (24 miles from Weirton, WV)
- 30+ days ago
- Bridgeville, PA (24 miles from Weirton, WV)
- 30+ days ago
Principal (Essential) Duties: Provide frontline technical support by serving as the primary point of contact for employee. Troubleshoot and resolve routine technical issues related to hardware,...
Desktop Support Specialist, Information Technology
- Moon Township, PA (20 miles from Weirton, WV)
- 45+ days ago
- Moon Township, PA (20 miles from Weirton, WV)
- 45+ days ago
Overview Are you motivated to take your experience to the next level? ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service oriented Desktop Support...
- Moon Township, PA (20 miles from Weirton, WV)
- 60+ days ago
- Moon Township, PA (20 miles from Weirton, WV)
- 60+ days ago
Michael Baker International is seeking an IT Support Desk Intern to join the IT Support and Field Services team in our Pittsburgh (Moon Township), PA office. Operating under general supervision,...
Demographic Data for Weirton, WV
Moving to Weirton, WV? Find some basic demographic data about Weirton, WV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Weirton, WV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Weirton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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