Help Desk Technician Jobs in Fairmont, WV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Cyber Defense Infrastructure Support Specialist SME
- Clarksburg, WV (19 miles from Fairmont, WV)
- 6 days ago
- Clarksburg, WV (19 miles from Fairmont, WV)
- 6 days ago
About the Organization Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal...
(Hybrid) Technical Support Specialist - Rockefeller Neuroscience Institute
- Morgantown, WV (10 miles from Fairmont, WV)
- 10 days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 10 days ago
The Rockefeller Neuroscience Institute at West Virginia University Research Corporation is currently accepting applications for (Hybrid) Technical Support Specialist. About the Opportunity The...
- Morgantown, WV (10 miles from Fairmont, WV)
- 18 days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 18 days ago
Installs and verifies correct operation of software packages, including operating systems and typical office programs. Provides training and technical assistance to end-users....
We have a full-time need for a motivated and customer-focused Tier 1 Help Desk Support Technician to join our team....
- Morgantown, WV (10 miles from Fairmont, WV)
- 45+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 45+ days ago
Additional Job Description: Advancement Opportunities Help Desk technicians will have opportunities to advance within their careers at WVU Medicine....
Technical Support Representative
- Bridgeport, WV (15 miles from Fairmont, WV)
- 45+ days ago
- Bridgeport, WV (15 miles from Fairmont, WV)
- 45+ days ago
Please note that this position requires in-person work at our Bridgeport, WV, office Definition of the position: At Citynet, we listen to our customers! We are looking to expand our award-winning...
- Morgantown, WV (10 miles from Fairmont, WV)
- 60+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 60+ days ago
To see the full job description, please click the link below: IT Helpdesk Specialist Full-Time Careers at Gabe's Offer: Flexible Schedules Employee Discount and Assistance Program Wide Range of...
Demographic Data for Fairmont, WV
Moving to Fairmont, WV? Find some basic demographic data about Fairmont, WV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fairmont, WV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fairmont, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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