Help Desk Technician Jobs in Lacey, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Description Distribution Center Help Desk 9190 Orion Dr NE, Lacey, WA 98516 WA100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:00pm 25 - 28 hours/week OVERVIEW: Find...
Help Desk Analyst - Tier 1 (Day)
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Proficiency in Windows: Extensive and advanced knowledge and experience with Windows operating systems....
Program Specialist - Help Desk
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
This position also provides Help Desk support under the direction of the Learning Technology Support Manager....
Senior Operations Support Engineer
- Olympia, WA (4 miles from Lacey, WA)
- 8 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 8 days ago
Senior Operations Support Engineer (IT Security-Senior Specialist) WaTech: Be part of the team powering Washingtons digital future Ready to make an impact? Washington Technology Solutions (WaTech)...
Senior Endpoint and Virtual Desktop Engineer
- Olympia, WA (4 miles from Lacey, WA)
- 10 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Rochester, WA (22 miles from Lacey, WA)
- 12 days ago
- Rochester, WA (22 miles from Lacey, WA)
- 12 days ago
ESSENTIAL FUNCTIONS: The essential function of the IT Help Desk Technician includes but is not limited to: Customer service is a top priority....
IT Helpdesk/PC Support (36019)
- Tacoma, WA (22 miles from Lacey, WA)
- 13 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 13 days ago
Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including...
Enterprise Technical Support Engineer
- Tacoma, WA (22 miles from Lacey, WA)
- 15 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 15 days ago
systems, including Microsoft and Linux, is desirableWorking knowledge of L2, L3 devicesExcellent customer service skillsOutstanding analytical and organizational abilitySelf-starter and a good team...
JBLM Technical Support Technician (TST) Manager 1
- Fort Lewis, WA (11 miles from Lacey, WA)
- 30+ days ago
- Fort Lewis, WA (11 miles from Lacey, WA)
- 30+ days ago
systems (2012 and higher) in bare metal and virtualized configurations....
Jr. Computer User Support Specialist
- Tacoma, WA (22 miles from Lacey, WA)
- 30+ days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 30+ days ago
Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems....
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Tumwater, WA (4 miles from Lacey, WA)
- 30+ days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 30+ days ago
. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices...
Senior Technical Support Engineer
- Tumwater, WA (4 miles from Lacey, WA)
- 45+ days ago
- Tumwater, WA (4 miles from Lacey, WA)
- 45+ days ago
Senior Technical Support Engineer Cribl, Inc - Tumwater, WA Posted: 3/15/2025 - Expires: 6/13/2025 Job ID: 286647794 Apply Now I have already applied Save Job Print Email Share Job Description...
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
- Olympia, WA (4 miles from Lacey, WA)
- 45+ days ago
Technical Support Engineer Cribl, Inc - Olympia, WA Posted: 3/13/2025 - Expires: 6/12/2025 Job ID: 286584559 Apply Now I have already applied Save Job Print Email Share Job Description Cribl does...
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lacey, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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