Help Desk Technician Jobs in Joint Base Lewis Mcchord, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Joint Base Lewis McChord, WA
- 1 day ago
- Joint Base Lewis McChord, WA
- 1 day ago
Tactical Support Engineer BlueWater Federal Solutions Inc. Jun 11, 2025 Job Description Overview BlueWater Federal is looking for a Tactical Support Engineer to support SOCOM Responsibilities...
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 1 day ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Bilingual Technical Support Representative
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 2 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 2 days ago
Calling all innovators find your future at Fiserv.** Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
Service Desk Technician - Bilingual Dutch/English
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
. * Provides support for Microsoft Operating Systems (Windows7, Windows 10). * Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). * Provides support for mobile devices...
- Auburn, WA (22 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
- Auburn, WA (22 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
WE'RE DOUBLING DOWN ON YOUR FUTURE Competitive salary starting at $79,419.72 with discretionary performance bonuses 2x a year! Fully paid medical, prescription drug, dental, and vision coverage...
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 3 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Technical Support Engineer, MI II (Tier II)
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 4 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 4 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
Service Desk Technician (IT Customer Support - Entry Level)
- Tumwater, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 4 days ago
- Tumwater, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 4 days ago
Attention IT Professionals! The Department of Revenue's (DOR) Information Systems Division (ISD) is hiring a Service Desk Technician (IT Customer Support - Entry). Revenue is a dynamic learning...
IT Support Technician 1, Information Services Division, Tumwater
- Tumwater, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 6 days ago
- Tumwater, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 6 days ago
IT Support Technician 1, Information Services Division, Tumwater Salary $3,643.00 - $4,865.00 Monthly Location Thurston County - Tumwater, WA Job Type Full Time - Permanent Remote Employment...
Clinical Application Support Analyst
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar. + Experience with functional regression testing....
Remote Work- Lacey, WA (11 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
- Lacey, WA (11 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
Job Description Distribution Center Help Desk 9190 Orion Dr NE, Lacey, WA 98516 WA100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 12:00pm - 5:00pm 25 - 28 hours/week OVERVIEW: Find...
Help Desk Analyst - Tier 1 (Swing)
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 8 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Night)
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 10 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 10 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Technical Support, Medical Imaging (HL7 and DICOM)
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 16 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 16 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 17 days ago
- Olympia, WA (15 miles from Joint Base Lewis Mcchord, WA)
- 17 days ago
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Demographic Data for Joint Base Lewis Mcchord, WA
Moving to Joint Base Lewis Mcchord, WA? Find some basic demographic data about Joint Base Lewis Mcchord, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Joint Base Lewis Mcchord, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Joint Base Lewis Mcchord, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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