Help Desk Technician Jobs in Federal Way, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Seattle, WA (21 miles from Federal Way, WA)
- 1 hour ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 hour ago
SQL, shell scripting, ability to read and interpret logs & debug files Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc....
Support Engineer - Bellevue, WA
- Bellevue, WA (21 miles from Federal Way, WA)
- 4 hours ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 4 hours ago
About Us At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at...
Mission Support Specialist (Facilities)
- Seattle, WA (21 miles from Federal Way, WA)
- 4 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 4 hours ago
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Seattle Field Office, Mission...
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Code of Conduct for Applicants Qualifications Prior IT work experience in a high school, college, or business environment is preferred Prior experience working with Windows client operating systems...
Technology Helpdesk Technician
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Proficiency in operating systems required. Ability to use basic networking troubleshooting tools (ping, tracer, and nslookup) required....
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and...
Principal Technical Support Engineer Remote
- Renton, WA (10 miles from Federal Way, WA)
- 1 day ago
- Renton, WA (10 miles from Federal Way, WA)
- 1 day ago
systems, Office suite, and automated and unattended provisioning and configuration on these platforms; specifically, Wind...
Remote Work- Tacoma, WA (9 miles from Federal Way, WA)
- 1 day ago
- Tacoma, WA (9 miles from Federal Way, WA)
- 1 day ago
Overview BlueWater Federal is looking for a Tactical Support Engineer to support SOCOM Responsibilities Provide system support services in five major areas: Tactical Software Support, Mapping,...
Cloud Support Engineer - Media, AWS Elemental
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
systems, particularly with networking and system administration - 3+ years of experience with LAN configuration, Internet protocols, server applications and related troubleshooting tools Preferred...
Channel Sales Support Engineer - IP Video (Northwest / Southwest)
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the...
Desktop Support Technician II (RP 0116-22)
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Configuration of workstation hardware, office networks, software components, printers, and desktop peripheral operating systems. Service Desk tracking systems, i.e.: ServiceNow, Remedy....
- Seattle, WA (21 miles from Federal Way, WA)
- 2 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 2 days ago
Customer Support Engineer Role: Customer Support Engineer with SCADA Security Location: Seattle, WA Job Description: Responsibilities Troubleshoot and resolve issues across GE solutions including...
- Bellevue, WA (21 miles from Federal Way, WA)
- 2 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 2 days ago
system, application issues and network connectivity Provide work order status reports and metrics to management Monitor help desk workload and prioritize work orders effectively Develop, test and implement...
- Tukwila, WA (16 miles from Federal Way, WA)
- 4 days ago
- Tukwila, WA (16 miles from Federal Way, WA)
- 4 days ago
JOB TITLE: Product Support Engineer 3 LOCATION: Tukwila, WA PAY RATE: $68/hour We are a national staffing agency partnering with top-tier aerospace and defense companies, and were seeking...
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Federal Way, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- IT Service Management
- DHCP
- Application Support
- DNS
- Windows OS
- Remote Support
- Windows 10
- TCP/IP
- Windows 7
- Mobile Device Management
- MacOS
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Education Experience
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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