Help Desk Technician Jobs in Federal Way, WA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Product Support Specialist (Contract to Hire)
- Seattle, WA (21 miles from Federal Way, WA)
- 5 hours ago
- Seattle, WA (21 miles from Federal Way, WA)
- 5 hours ago
Sinclair Digital is hiring Product Support Specialists! Join Sinclair Digital, the innovation engine behind the largest and most diversified television broadcasting company in the country. Were at...
Senior Technical Support Engineer
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 hours ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 7 hours ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About...
Marketing Technology Assistant
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
- Seattle, WA (21 miles from Federal Way, WA)
- 1 day ago
Marketing Technology Assistant Location New York Job Code 1301 # of openings 1 Summary The Marketing Technology Assistant uses technology to enhance and optimize marketing efforts. They bridge the...
Principal Technical Support Engineer
- Seattle, WA (21 miles from Federal Way, WA)
- 2 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 2 days ago
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all...
Desktop Support Technician I - Full Time/ Benefits
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
Essential Functions: Deployments of new computer hardware or moves, and existing computer operating system upgrades Physical installs/placement of equipment, cabling, data backup, and transfer, imaging...
Technical Support Specialist - DBA
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 4 days ago
Technical Support Specialist - DBA Job Description Technical Support Specialist - DBA In this role you You are responsible for responding to mid-complexity customer inquiries, troubleshooting...
Field Support Technician, AFT Data Collection
- Bellevue, WA (21 miles from Federal Way, WA)
- 5 days ago
- Bellevue, WA (21 miles from Federal Way, WA)
- 5 days ago
Amazon Fulfillment Technologies (AFT) powers Amazons global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when...
Senior Application Support Analyst - Yardi
- Seattle, WA (21 miles from Federal Way, WA)
- 5 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 5 days ago
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative...
Field Support Technician 1 (H/F)
- Seattle, WA (21 miles from Federal Way, WA)
- 7 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 7 days ago
Field Support Technician 1 (H/F) (M/F) SAFRAN CABIN INC. Seattle & Federal Way - USA Permanent contract il y a 4 jours SAFRAN CABIN INC. recruits : Safran est un groupe international de haute...
Network Support Technician I, II or III
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 8 days ago
Position Overview: Astound Broadband is currently searching for a Network Support (CNOC) Technician I, II or III, for our Applications, Systems and Network Operations Department. The Commercial...
- Seattle, WA (21 miles from Federal Way, WA)
- 9 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 9 days ago
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
- Kent, WA (4 miles from Federal Way, WA)
- 10 days ago
- Kent, WA (4 miles from Federal Way, WA)
- 10 days ago
2nd Line Support Engineer Excellent opportunity for an experienced 2nd Line Engineer with MSP experience to join a growing managed service provider delivering high-quality IT support to a broad...
The primary focus of this position will be to learn and provide support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations...
- Seattle, WA (21 miles from Federal Way, WA)
- 10 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 10 days ago
As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a first point of contact for users calling...
IT Support Assoc II, IT Services
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
- Seattle, WA (21 miles from Federal Way, WA)
- 11 days ago
Linux Operating systems support experience - 4+ years of troubleshooting in a multi-user high availability environment experience - AV/VC experience Amazon is an equal opportunity employer and does...
Demographic Data for Federal Way, WA
Moving to Federal Way, WA? Find some basic demographic data about Federal Way, WA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Federal Way, WA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Bomgar
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- MacOS
- Network Administration
- Help Desk Support
- Linux
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Computer Hardware Repair
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Problem Resolution
- Microsoft Office 365
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Collaboration
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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