Help Desk Technician Jobs in Chesterfield, VA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Petersburg, VA (19 miles from Chesterfield, VA)
- 18 hours ago
- Petersburg, VA (19 miles from Chesterfield, VA)
- 18 hours ago
Job Description An employer in Petersburg, VA is looking for a Desktop Support technician. This person will be: Troubleshooting through printer issues and mail issues, as well as some server and...
Production Support Engineer III
- Richmond, VA (12 miles from Chesterfield, VA)
- 19 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 19 hours ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Service Desk Consultant, BI Agency Help Desk
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications....
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Skill Helpdesk and desktop support Required 3 Years Hardware support (PCs, laptops, tablets, printers, scanners, monitors) Required 3 Years Microsoft Windows 10 and 11 Required 3 Years Microsoft...
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Contracted IT Senior Support Specialist
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Return to selected search result Contracted IT Senior Support Specialist Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249622 Job Title...
Remote WorkIT Senior Support Specialist Manufacturing Operations
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Return to selected search result IT Senior Support Specialist - Manufacturing Operations Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249623...
Remote Work- Richmond, VA (12 miles from Chesterfield, VA)
- 2 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 2 days ago
Minimum Qualifications Working knowledge of various windows operating systems such as Win Operating Systems, and associated products to include but not limited to Microsoft Office Suite....
End User/Desktop Support Specialist
- Ashland, VA (24 miles from Chesterfield, VA)
- 2 days ago
- Ashland, VA (24 miles from Chesterfield, VA)
- 2 days ago
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing...
Inperson_W2_Sharepoint Support Specialist
- Richmond, VA (12 miles from Chesterfield, VA)
- 3 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 3 days ago
Company Description US IT Solutions Inc.. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We...
- Richmond, VA (12 miles from Chesterfield, VA)
- 4 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 4 days ago
Demonstrated experience with Microsoft operating systems including Windows 10 and Windows 11. Detailed experience with Microsoft Office and application support....
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
. - Demonstrated experience with Microsoft operating systems including Windows 10 and Windows 11. - Detailed experience with Microsoft Office and application support. - Demonstrated skills with supporting...
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
Demonstrated experience with Microsoft operating systems including Windows 10 and Windows 11. Detailed experience with Microsoft Office and application support....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Chesterfield, VA
- 7 days ago
- Chesterfield, VA
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Demographic Data for Chesterfield, VA
Moving to Chesterfield, VA? Find some basic demographic data about Chesterfield, VA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Chesterfield, VA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Chesterfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »