Help Desk Technician Jobs in Montpelier, VT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Remote Support Engineer CT/MR/VL
- Canon USA & Affiliates
- Montpelier, VT
- 1 day ago
- Montpelier, VT
- 1 day ago
Remote Support Engineer CT/MR/VL - req1695 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer -XR/VL
- Canon USA & Affiliates
- Montpelier, VT
- 2 days ago
- Montpelier, VT
- 2 days ago
Remote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...
RemoteJob Description Preferably based in one of the following locations: Orlando, FL Kansas City, MO Nashville, TN Description As a Support Engineer II, your role involves conducting investigations on...
HybridRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemotePosition Overview The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
In PersonSalesforce Production Support engineer
- Cognizant
- Montpelier, VT
- 18 days ago
- Montpelier, VT
- 18 days ago
As a Salesforce Production Support Engineer, you will make an impact by providing hands-on L2 and L3 production support and contributing to Salesforce development across Sales Cloud, Service...
In Person- Norwich University
- Northfield, VT (10 miles from Montpelier, VT)
- 27 days ago
- Northfield, VT (10 miles from Montpelier, VT)
- 27 days ago
Requirements: Bachelor's degree or 2 years of IT support experience required Experience in higher education setting preferred Knowledge with Windows and Mac OS X operating systems Proficiency in MS...
In PersonUser Support Specialist - Norwich University
- Norwich University
- Northfield, VT (10 miles from Montpelier, VT)
- 30+ days ago
- Northfield, VT (10 miles from Montpelier, VT)
- 30+ days ago
Requirements: Bachelor's degree or 2 years of IT support experience required Experience in higher education setting preferred Knowledge with Windows and Mac OS X operating systems Proficiency in MS...
In Person- Copley Hospital
- Morrisville, VT (19 miles from Montpelier, VT)
- 60+ days ago
- Morrisville, VT (19 miles from Montpelier, VT)
- 60+ days ago
Overview Copley Hospital, located in Morrisville/Stowe VT, is in search of a Technical Support Analyst to join our IT team! The Technical Support Analyst is an integral part of the IT support team...
In Person Part TimeDemographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Montpelier, VT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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