Help Desk Technician Jobs in Bennington, VT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Help Desk Consultant - Computer Support - Fall 2025 - Massachusetts College of Liberal Arts
- North Adams, MA (15 miles from Bennington, VT)
- 30+ days ago
- North Adams, MA (15 miles from Bennington, VT)
- 30+ days ago
Job Description: Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily...
- Manchester Center, VT (18 miles from Bennington, VT)
- 60+ days ago
- Manchester Center, VT (18 miles from Bennington, VT)
- 60+ days ago
Are you the go-to person for tech support among your friends and family? Do you enjoy solving tech puzzles and helping others understand the tools they use every day? If so, you might be the...
Demographic Data for Bennington, VT
Moving to Bennington, VT? Find some basic demographic data about Bennington, VT below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Bennington, VT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bennington, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Technical Troubleshooting
- Operating Systems
- VPN
- DNS
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Networking
- Microsoft Active Directory
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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