Help Desk Technician Jobs in West Jordan, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Engineer : Open for Salt Lake City, Utah- 84104/Raleigh, NC/Cleveland, Ohio- 4410
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 7 hours ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 7 hours ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Customer Service Technical Support Representative
- South Jordan, UT (4 miles from West Jordan, UT)
- 15 hours ago
- South Jordan, UT (4 miles from West Jordan, UT)
- 15 hours ago
The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems....
IT Support Engineer- Scheduled Visit
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 1 day ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 1 day ago
Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop...
Program Assistant & Database Support
- Taylorsville, UT (2 miles from West Jordan, UT)
- 1 day ago
- Taylorsville, UT (2 miles from West Jordan, UT)
- 1 day ago
Overview The Institute for Disability Research, Policy & Practice at Utah State University is seeking applicants for a Program Assistant & Database Support position. This position will provide a...
- South Jordan, UT (4 miles from West Jordan, UT)
- 1 day ago
- South Jordan, UT (4 miles from West Jordan, UT)
- 1 day ago
Helpdesk Support - $21/hr South Jordan, CA PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for...
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 2 days ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 2 days ago
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and...
Senior Helpdesk Specialist (Remote) Full Time West Jordan, UT, US 3 days ago Requisition ID: 2234 Job Summary: The position involves providing comprehensive support to the entire Justice Business...
Remote WorkTechnical Support Engineer- Salt Lake City, UT
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 3 days ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 3 days ago
Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware....
Desktop Support/Help Desk at Salt Lake City,UT
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 4 days ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 4 days ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 4 days ago
- Salt Lake City, UT (2 miles from West Jordan, UT)
- 4 days ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Help Desk Specialist - IT Specialist
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
IT Service Desk Agent???? Location: South Jordan, Utah, USA???? Pay: $20 - $21/hour???? Contract: 12 months (potential for extension or permanent hire) A large financial services company is...
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
Job Opportunity: IT Service Desk Specialist Location: South Jordan UT Pay Rate:$20-21/hour Job Description: The Service Desk Agent serves as the first point of contact for IT support, providing...
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
- South Jordan, UT (4 miles from West Jordan, UT)
- 4 days ago
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming...
Technical Support Analyst - Cloud Database Performance
- Lehi, UT (16 miles from West Jordan, UT)
- 4 days ago
- Lehi, UT (16 miles from West Jordan, UT)
- 4 days ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
- Sandy, UT (7 miles from West Jordan, UT)
- 4 days ago
- Sandy, UT (7 miles from West Jordan, UT)
- 4 days ago
Sales Support Engineer Position Overview Siemens takes pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds....
Demographic Data for West Jordan, UT
Moving to West Jordan, UT? Find some basic demographic data about West Jordan, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Jordan, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Jordan, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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