Help Desk Technician Jobs in Utah
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview Sentara Healthcare is seeking an IT Technical Support Specialist to join our IT support team. This is a hybrid position...
TEKsystems is seeking a Desktop Support Technician for one of our clients. This is a onsite hands on opportunity. Top Skills' Details Hardware/software troubleshooting experience. Ability to walk...
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
**About the role and what youll be doing:** The IT Help Desk Support role is responsible for providing technical assistance and support related to computer systems, hardware, and software....
Remote WorkJob Description Distribution Center Help Desk 4025 S 8000 W, Magna, UT 84044 UT100 Distribution Center Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:00pm Up to 28 hours/week OVERVIEW: Find...
POSITION OVERVIEW The Coordinator, Help Desk is charged with providing rapid response for end-user support and coordinating hardware and software needs through ticketing, calls, and emails....
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkTechnical Support Specialist II/ Desktop Support
- Taylorsville, UT
- 4 days ago
- Taylorsville, UT
- 4 days ago
You will be expected to be proficient in setting up and supporting Mac devices as well as Windows desktop operating systems....
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
IT Support Associate II, Ops Tech Solutions (OTS)
- Salt Lake City, UT
- 5 days ago
- Salt Lake City, UT
- 5 days ago
systems support experience - High school or equivalent PREFERRED QUALIFICATIONS - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry...
Advanced knowledge of Windows and Mac desktop operating systems. Experience using Smartsheet for task management and IT documentation. Familiarity with Microsoft Intune and Autopilot....
Client located in Salt Lake City, Utah is seeking an IT & OT Systems Support Engineer for a direct hire position. This person will support and troubleshoot PLC / HMI code that is part of the...
Technical Support Analyst - Weekend Shift
- Salt Lake City, UT
- 6 days ago
- Salt Lake City, UT
- 6 days ago
Addepar's technical functionality and capabilities Who You Are Bachelor's Degree in Finance, Computer Science, Economics, Mathematics, or equivalent experience Proven experience with Python, SQL and relational...
Strong knowledge of Windows 10/11 and macOS operating systems, including system administration and troubleshooting....
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Utah
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Customer Satisfaction
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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