Help Desk Technician Jobs in Utah
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems Understanding of high level concepts around Terminal Services, Cloud Based Software and Software as a Service (SaaS) Understanding of home/ business networks (wire and wireless) using multiple...
Job Posting Start Date 03-21-2025 Job Posting End Date 03-25-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
This position is not eligible for visa sponsorship Preferred Experience and Qualifications Bachelors Degree Experience supporting latest operating systems Experience implementing and supporting applications...
SIMPLIFILE Escrow Client Support Specialist in PROVO , Utah Overview Job Purpose Serves as a senior contributor with expertise in particular business processes responsible for formulating systems...
Fujifilm Sr Tech Support Engineer MI -1 in Salt Lake City , Utah Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across our...
Founded in 2005, Sunergy Renewables (now Zeo Energy) is a vertically integrated residential solar company. We are in the energy efficiency business with installations on over 16,000 homes...
system o Microsoft Active Directory o Microsoft Outlook -Good understanding of the Microsoft Office products such as Word, Excel and Power Point....
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Product Support Engineer The Role Proofpoint...
Secret Cleared Desktop Support Technician
- Hill Air Force Base, UT
- 2 days ago
- Hill Air Force Base, UT
- 2 days ago
Job Description Insight Global is seeking a Secret Cleared Desktop Support Technician to join one of their top federal clients on a large defensive weaponry program. This individual will be...
IT Helpdesk Support Location:South Jordan, UT Job Duration: 12 months Pay Rate: $21/hr W2 The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While...
Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop...
SUMMARY At iFIT we are passionate about empowering people to change their lives and achieve healthy, sustainable results. We strive to continuously push the limits to bring our customers...
Service Desk Technician I (Salt Lake City Office)
- Salt Lake City, UT
- 3 days ago
- Salt Lake City, UT
- 3 days ago
If youre passionate about building a better future for individuals, communities, and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the...
RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE TYPE: NoneTRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary...
Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Utah
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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