Help Desk Technician Jobs in Sunset, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Goldenwest Federal Credit Union
- Washington Terrace, UT (8 miles from Sunset, UT)
- moments ago
- Washington Terrace, UT (8 miles from Sunset, UT)
- moments ago
WHO WE ARE Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho. Our employees earn a guaranteed base wage,...
In PersonPC Network Support Technician 3 - Secret
- Northrop Grumman
- Clearfield, UT
- 1 day ago
- Clearfield, UT
- 1 day ago
System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)...
Remote- JD Machine
- Ogden, UT (9 miles from Sunset, UT)
- 6 days ago
- Ogden, UT (9 miles from Sunset, UT)
- 6 days ago
We're hiring an IT Support Specialist at JD Machine Corp. in Ogden, Utah! This is a great opportunity for an IT professional who enjoys solving problems, supporting people, and working hands-on in...
In PersonSATCOM IP Network Support Analyst
- Leidos
- Hill Air Force Base, UT (6 miles from Sunset, UT)
- 26 days ago
- Hill Air Force Base, UT (6 miles from Sunset, UT)
- 26 days ago
Description Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of...
In Person- TreeHouse Foods
- Ogden, UT (9 miles from Sunset, UT)
- 30+ days ago
- Ogden, UT (9 miles from Sunset, UT)
- 30+ days ago
systems Experience with Windows domain environments Strong troubleshooting, problem-solving, and communication skills A customer-focused mindset with the ability to support a diverse user base Your...
In PersonSATCOM Network Support Specialist
- RMantra Solutions Inc.
- Hill Air Force Base, UT (6 miles from Sunset, UT)
- 45+ days ago
- Hill Air Force Base, UT (6 miles from Sunset, UT)
- 45+ days ago
Job Requirements UT Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description SATCOM Network Support Specialist US...
In Person- TeamLogic IT
- Bountiful, UT (21 miles from Sunset, UT)
- 90+ days ago
- Bountiful, UT (21 miles from Sunset, UT)
- 90+ days ago
Benefits: Opportunity for advancement Training & development Wellness resources Level 2 MSP Technician Job Summary Were looking for a skilled Level 2 Managed IT Services Technician to support...
In PersonDemographic Data for Sunset, UT
Moving to Sunset, UT? Find some basic demographic data about Sunset, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Sunset, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sunset, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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