Help Desk Technician Jobs in Springville, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Provo, UT (13 miles from Springville, UT)
- 1 day ago
- Provo, UT (13 miles from Springville, UT)
- 1 day ago
Location Zip Code: 84604 Job Family: DV- IT We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Technical Support...
- Provo, UT (13 miles from Springville, UT)
- 4 days ago
- Provo, UT (13 miles from Springville, UT)
- 4 days ago
REPORTING RELATIONSHIPS Position Reports to: Manager, Campus Technology Positions Supervised: None POSITION PURPOSE The IT Support Technician is the first point of contact when faculty, staff, and...
- Lehi, UT (23 miles from Springville, UT)
- 4 days ago
- Lehi, UT (23 miles from Springville, UT)
- 4 days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
Product Support Technician Success Profile This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a...
Site Technology & IT Support Lead
- Orem, UT (13 miles from Springville, UT)
- 8 days ago
- Orem, UT (13 miles from Springville, UT)
- 8 days ago
Site Technology & IT Support Lead Location: Orem, UT, Hybrid Shift: Full-Time Division: IT Reports to: IT Manager SunPower: With decades of experience, we are a U.S.-based solar company committed...
- American Fork, UT (21 miles from Springville, UT)
- 12 days ago
- American Fork, UT (21 miles from Springville, UT)
- 12 days ago
Under the direction of the IT Infrastructure Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department...
- Lindon, UT (14 miles from Springville, UT)
- 60+ days ago
- Lindon, UT (14 miles from Springville, UT)
- 60+ days ago
Company Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it...
IT Technical Support Specialist Tier 2
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
IT Technical Support Specialist Tier 1
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
Basic understanding of computer hardware, software, and various technologies, including Microsoft Windows operating systems, Microsoft Server, TCP/IP, switches, routers, firewalls, macOS, Linux, and...
Enterprise Support Engineer, Data Centers
- Eagle Mountain, UT (23 miles from Springville, UT)
- 90+ days ago
- Eagle Mountain, UT (23 miles from Springville, UT)
- 90+ days ago
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
Demographic Data for Springville, UT
Moving to Springville, UT? Find some basic demographic data about Springville, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Springville, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Springville, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »