Help Desk Technician Jobs in Riverton, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Maximus
- Salt Lake City, UT (11 miles from Riverton, UT)
- 10 hours ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 10 hours ago
Install and support a variety of PC operating systems....
Remote- KION Group
- Salt Lake City, UT (11 miles from Riverton, UT)
- 15 hours ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 15 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In Person- FatPipe Inc
- Murray, UT (13 miles from Riverton, UT)
- 1 day ago
- Murray, UT (13 miles from Riverton, UT)
- 1 day ago
FatPipe is looking for a Network Support Engineer to help support, install, and troubleshoot FatPipe routers and SD-WAN appliances in customer networks. This role will work directly with customers...
In Person- Solutionreach
- Lehi, UT (7 miles from Riverton, UT)
- 2 days ago
- Lehi, UT (7 miles from Riverton, UT)
- 2 days ago
Job Type Full-time Description A Technical Support Specialist is not your typical person in a client-facing role. Our Technical Support Specialists rectify existing problems and troubleshoot...
In PersonStaff Product Support Engineer
- Proofpoint
- Draper, UT (5 miles from Riverton, UT)
- 2 days ago
- Draper, UT (5 miles from Riverton, UT)
- 2 days ago
This may include installing software that is related to the product or the Operating System (OS) that the customer is using, diagnosing networking issues, Installation/Upgrades, other related issues...
In Person- Kenworth Sales CO
- Salt Lake City, UT (11 miles from Riverton, UT)
- 4 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 4 days ago
Job Summary: The primary function of the Help Desk Support is to handle general networking, desktop, telephony, and systems administration skills....
In Person- Cognizant
- Salt Lake City, UT (11 miles from Riverton, UT)
- 4 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 4 days ago
Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
Remote- Extensiv
- Sandy, UT (7 miles from Riverton, UT)
- 4 days ago
- Sandy, UT (7 miles from Riverton, UT)
- 4 days ago
Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
Hybrid- Mo' Bettahs
- Lehi, UT (7 miles from Riverton, UT)
- 5 days ago
- Lehi, UT (7 miles from Riverton, UT)
- 5 days ago
At Mo Bettahs, we value Kuleana (Responsibility), Hookipa (Hospitality and Aloha), Hookuku (Competitiveness), Moomeheu (Culture), Mikioi (Fine Craftsmanship) and Pono (Righteousness). These values...
In PersonTechnical Data Support Engineer
- nCino
- Lehi, UT (7 miles from Riverton, UT)
- 5 days ago
- Lehi, UT (7 miles from Riverton, UT)
- 5 days ago
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a Technical Support Engineer, you will provide technical support to customers...
In PersonIT Technical Support Specialist
- AdvancedMD
- South Jordan, UT (5 miles from Riverton, UT)
- 6 days ago
- South Jordan, UT (5 miles from Riverton, UT)
- 6 days ago
systems Experience with Active Directory, Intune and Entra Basic networking knowledge Troubleshooting hardware and software Familiarity with ticketing systems (Jira a plus) Proficiency in Microsoft...
RemoteTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)
- UVeye inc
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 6 days ago
Description At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle...
In PersonEnterprise Technical Support Analyst
- Waystar
- Lehi, UT (7 miles from Riverton, UT)
- 7 days ago
- Lehi, UT (7 miles from Riverton, UT)
- 7 days ago
ABOUT THIS POSITION We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise Technical Support Analyst serves as a front-line...
In Person- USANA Health Sciences, Inc.
- Salt Lake City, UT (11 miles from Riverton, UT)
- 10 days ago
- Salt Lake City, UT (11 miles from Riverton, UT)
- 10 days ago
systems, desktop hardware, software, and peripherals (Mac OS a plus), combined with strong problem-solving skills to diagnose complex issues; familiarity with helpdesk platforms such as ServiceNow...
HybridIT Support Services II-Help Desk
- Sundog
- Pleasant Grove, UT (14 miles from Riverton, UT)
- 11 days ago
- Pleasant Grove, UT (14 miles from Riverton, UT)
- 11 days ago
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In PersonDemographic Data for Riverton, UT
Moving to Riverton, UT? Find some basic demographic data about Riverton, UT below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Riverton, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Riverton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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