Help Desk Technician Jobs in Provo, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Analyst - Cloud Database Performance
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
- Draper, UT (20 miles from Provo, UT)
- 4 days ago
The IT Support Specialist position is expected to provide exceptional managed IT services to our clients and employees. Primary responsibilities include providing desktop support to students,...
- Lehi, UT (14 miles from Provo, UT)
- 8 days ago
- Lehi, UT (14 miles from Provo, UT)
- 8 days ago
Our Company Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional...
Computer Repair Technician - American Fork, Utah
- American Fork, UT (13 miles from Provo, UT)
- 10 days ago
- American Fork, UT (13 miles from Provo, UT)
- 10 days ago
They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Overview Responsibilities* Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions* Resolve problems in a timely manner with minimal...
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
- Lehi, UT (14 miles from Provo, UT)
- 13 days ago
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...
- Draper, UT (20 miles from Provo, UT)
- 15 days ago
- Draper, UT (20 miles from Provo, UT)
- 15 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...
- American Fork, UT (13 miles from Provo, UT)
- 19 days ago
- American Fork, UT (13 miles from Provo, UT)
- 19 days ago
Principal Support Engineer at Henry Schein in American Fork, Utah, United States Job Description ***This position is Remote*** Summary This position provides a top-level of expertise in both the...
- American Fork, UT (13 miles from Provo, UT)
- 19 days ago
- American Fork, UT (13 miles from Provo, UT)
- 19 days ago
systems....
- Draper, UT (20 miles from Provo, UT)
- 19 days ago
- Draper, UT (20 miles from Provo, UT)
- 19 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading...
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
Executive Helpdesk Support Analyst
- Draper, UT (20 miles from Provo, UT)
- 27 days ago
- Draper, UT (20 miles from Provo, UT)
- 27 days ago
Insight Global is looking for a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role supports the highest level executives troubleshoot different platforms...
Overview Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Provo, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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