Help Desk Technician Jobs in Provo, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Location Zip Code: 84604 Job Family: DV- IT We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Technical Support...
Engineering - Draper - Associate, Help Desk User Support - 9280372
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
Job Duties: Associate, Help Desk User Support with Goldman Sachs & Co. LLC in Draper, Utah. Develop expertise across global support and operations team including tools and technologies such as...
REPORTING RELATIONSHIPS Position Reports to: Manager, Campus Technology Positions Supervised: None POSITION PURPOSE The IT Support Technician is the first point of contact when faculty, staff, and...
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
- Springville, UT (13 miles from Provo, UT)
- 6 days ago
- Springville, UT (13 miles from Provo, UT)
- 6 days ago
Product Support Technician Success Profile This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a...
Engineering-L2-Draper-Analyst-Help Desk User Support
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
timely and as required Follow-up on open issues and obtain resolutions Identify enhancement and automation opportunities and facilitate inclusion in the application development Project manage new business...
Engineering-L2-Draper-Associate-Help Desk User Support
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
- Draper, UT (20 miles from Provo, UT)
- 7 days ago
timely and as required Follow-up on open issues and obtain resolutions Identify enhancement and automation opportunities and facilitate inclusion in the application development Project manage new business...
Site Technology & IT Support Lead
- Orem, UT (6 miles from Provo, UT)
- 8 days ago
- Orem, UT (6 miles from Provo, UT)
- 8 days ago
Site Technology & IT Support Lead Location: Orem, UT, Hybrid Shift: Full-Time Division: IT Reports to: IT Manager SunPower: With decades of experience, we are a U.S.-based solar company committed...
- American Fork, UT (13 miles from Provo, UT)
- 12 days ago
- American Fork, UT (13 miles from Provo, UT)
- 12 days ago
Under the direction of the IT Infrastructure Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department...
- Draper, UT (20 miles from Provo, UT)
- 13 days ago
- Draper, UT (20 miles from Provo, UT)
- 13 days ago
The IT Support Specialist position is expected to provide exceptional managed IT services to our clients and employees. Primary responsibilities include providing desktop support to students,...
- Draper, UT (20 miles from Provo, UT)
- 17 days ago
- Draper, UT (20 miles from Provo, UT)
- 17 days ago
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...
Executive Helpdesk Support Analyst
- Draper, UT (20 miles from Provo, UT)
- 30+ days ago
- Draper, UT (20 miles from Provo, UT)
- 30+ days ago
Insight Global is looking for a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role supports the highest level executives troubleshoot different platforms...
- Draper, UT (20 miles from Provo, UT)
- 45+ days ago
- Draper, UT (20 miles from Provo, UT)
- 45+ days ago
systems Microsoft Active Directory and Outlook Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)....
- Lindon, UT (8 miles from Provo, UT)
- 60+ days ago
- Lindon, UT (8 miles from Provo, UT)
- 60+ days ago
Company Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it...
IT Technical Support Specialist Tier 2
- Lehi, UT (14 miles from Provo, UT)
- 60+ days ago
- Lehi, UT (14 miles from Provo, UT)
- 60+ days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Provo, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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