Help Desk Technician Jobs in Orem, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Draper, UT (14 miles from Orem, UT)
- 6 hours ago
- Draper, UT (14 miles from Orem, UT)
- 6 hours ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
IT Help Desk Technician RISE Services, Inc....
Sr Technical Support Engineer, Opengear (Remote. 2nd SHIFT. 4pm-12am MT)
- Sandy, UT (20 miles from Orem, UT)
- 2 days ago
- Sandy, UT (20 miles from Orem, UT)
- 2 days ago
systems (bash scripting, Shell commands, IPTables)....
Job Details Job Location : Orem, UT - Orem, UT Position Type : Full Time Education Level : 2 year degree preferred Salary Range : $24.50 Travel Percentage : Limited or Occasional Job Shift : Days...
IT Technical Support Specialist Tier 2
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
IT Technical Support Specialist Tier 1
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
- Lehi, UT (10 miles from Orem, UT)
- 4 days ago
Basic understanding of computer hardware, software, and various technologies, including Microsoft Windows operating systems, Microsoft Server, TCP/IP, switches, routers, firewalls, macOS, Linux, and...
- Pleasant Grove, UT (5 miles from Orem, UT)
- 4 days ago
- Pleasant Grove, UT (5 miles from Orem, UT)
- 4 days ago
Job Responsibilities Install and configure computer hardware, operating systems, and applications Address issues both face-to-face and remotely Troubleshoot system and network problems and diagnose...
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired Debugging of customer code Experience with JavaScript, jQuery, HTML...
Technical Support Representative
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
- Lehi, UT (10 miles from Orem, UT)
- 5 days ago
Summary The Technical Support Representative interacts with Brivos customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and...
Founded in 2005, Sunergy Renewables (now Zeo Energy) is a vertically integrated residential solar company. We are in the energy efficiency business with installations on over 16,000 homes...
Sr Technical Support Engineer, Opengear (Sandy, UT - Hybrid)
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
- Sandy, UT (20 miles from Orem, UT)
- 8 days ago
systems (bash scripting, Shell commands, IPTables)....
Technical Support Associate II
- Lehi, UT (10 miles from Orem, UT)
- 15 days ago
- Lehi, UT (10 miles from Orem, UT)
- 15 days ago
Reporting to a Client Services Supervisor, the Technical Support Associate will work directly with end customers of our authorized integrators. This role requires deep technical knowledge,...
Executive Helpdesk Support Analyst
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
Insight Global is looking for a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role supports the highest level executives troubleshoot different platforms...
- South Jordan, UT (21 miles from Orem, UT)
- 18 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 18 days ago
12 months First-Line IT Support: Act as the initial point of contact for users calling the IT Service Desk, delivering high-quality technical support for enterprise software and hardware in a 24/7...
Technical Support Specialist - Control 4
- Lehi, UT (10 miles from Orem, UT)
- 22 days ago
- Lehi, UT (10 miles from Orem, UT)
- 22 days ago
Reporting to a Technical Support Supervisor, the Technical Support Professional will act as a critical resource for Control4 professional integrators in the custom electronics industry. This role...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orem, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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