Help Desk Technician Jobs in Layton, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Ogden, UT (11 miles from Layton, UT)
- 4 days ago
- Ogden, UT (11 miles from Layton, UT)
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
SATCOM IP Network Support Specialist
- Hill Air Force Base, UT (5 miles from Layton, UT)
- 7 days ago
- Hill Air Force Base, UT (5 miles from Layton, UT)
- 7 days ago
Minimum Clearance Required Top Secret Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national...
Point of Sale Technical Support
- Salt Lake City, UT (19 miles from Layton, UT)
- 13 days ago
- Salt Lake City, UT (19 miles from Layton, UT)
- 13 days ago
Basic Function HF Sinclair is seeking a Point-of-Sale Technical Support professional to join our team in Salt Lake City, UT. You will handle various calls related to gas station point-of-sale...
Desktop Support Technician - Level II
- Clearfield, UT (10 miles from Layton, UT)
- 14 days ago
- Clearfield, UT (10 miles from Layton, UT)
- 14 days ago
JOB SPECIFIC REQUIREMENTS AND SKILLS: 6+ years' experience in supporting enterprise level PCs as an IT Desktop (Desk-Side) or Help Desk Technician Ability to support systems on both classified and unclassified...
SATCOM IP Network Support Specialist
- Hill AFB, UT (5 miles from Layton, UT)
- 20 days ago
- Hill AFB, UT (5 miles from Layton, UT)
- 20 days ago
Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for...
- Ogden, UT (11 miles from Layton, UT)
- 27 days ago
- Ogden, UT (11 miles from Layton, UT)
- 27 days ago
systems and Microsoft products * Basic troubleshooting skills * Ability to pick up new things and systems....
- Ogden, UT (11 miles from Layton, UT)
- 60+ days ago
- Ogden, UT (11 miles from Layton, UT)
- 60+ days ago
Computer imaging, second level troubleshooting, and other related tasks, such as: Build computer images Assessing security vulnerabilities AV Systems support System and application specific...
SATCOM IP Network Support Specialist
- Ogden, UT (11 miles from Layton, UT)
- 90+ days ago
- Ogden, UT (11 miles from Layton, UT)
- 90+ days ago
Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD)...
Demographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Layton, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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