Help Desk Technician Jobs in Bountiful, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Maximus
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 17 hours ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 17 hours ago
Install and support a variety of PC operating systems....
Remote- KION Group
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 22 hours ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 22 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In Person- FatPipe Inc
- Murray, UT (15 miles from Bountiful, UT)
- 1 day ago
- Murray, UT (15 miles from Bountiful, UT)
- 1 day ago
FatPipe is looking for a Network Support Engineer to help support, install, and troubleshoot FatPipe routers and SD-WAN appliances in customer networks. This role will work directly with customers...
In PersonPC Network Support Technician 3 - Secret
- Northrop Grumman
- Clearfield, UT (21 miles from Bountiful, UT)
- 1 day ago
- Clearfield, UT (21 miles from Bountiful, UT)
- 1 day ago
System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)...
Remote- Kenworth Sales CO
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
Job Summary: The primary function of the Help Desk Support is to handle general networking, desktop, telephony, and systems administration skills....
In Person- Cognizant
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 4 days ago
Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
Remote- Extensiv
- Sandy, UT (21 miles from Bountiful, UT)
- 4 days ago
- Sandy, UT (21 miles from Bountiful, UT)
- 4 days ago
Extensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
HybridWarehouse IT Technical Support
- Manpower
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 5 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 5 days ago
Our client, a leading organization in the distribution and logistics industry, is seeking a Performance Health - IT to join their team. As a Performance Health - IT, you will be part of the IT...
In PersonIT Technical Support Specialist
- AdvancedMD
- South Jordan, UT (23 miles from Bountiful, UT)
- 6 days ago
- South Jordan, UT (23 miles from Bountiful, UT)
- 6 days ago
systems Experience with Active Directory, Intune and Entra Basic networking knowledge Troubleshooting hardware and software Familiarity with ticketing systems (Jira a plus) Proficiency in Microsoft...
RemoteTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)
- UVeye inc
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 6 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 6 days ago
Description At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle...
In PersonSr Tech Support Engineer MI -1
- Fujifilm
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 7 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 7 days ago
Position Overview The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
In Person- USANA Health Sciences, Inc.
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 10 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 10 days ago
systems, desktop hardware, software, and peripherals (Mac OS a plus), combined with strong problem-solving skills to diagnose complex issues; familiarity with helpdesk platforms such as ServiceNow...
HybridVenue IT Support Representative
- LIVE NATION ENTERTAINMENT INC
- West Valley City, UT (18 miles from Bountiful, UT)
- 11 days ago
- West Valley City, UT (18 miles from Bountiful, UT)
- 11 days ago
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media...
In Person- MasterControl, Inc.
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 13 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 13 days ago
Customer Support Engineer Customer Support Engineer India (Remote)|Enterprise Support|Full-time About MasterControl: MasterControl Inc. is a leading provider of cloud-based quality and compliance...
Remote- University of Utah
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 15 days ago
- Salt Lake City, UT (19 miles from Bountiful, UT)
- 15 days ago
systems....
In PersonDemographic Data for Bountiful, UT
Moving to Bountiful, UT? Find some basic demographic data about Bountiful, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bountiful, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bountiful, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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