Help Desk Technician Remote & Hybrid Only Jobs in Texas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Zscaler Service Edge Support Specialist
- TEKsystems c/o Allegis Group
- Springtown, TX
- 7 hours ago
- Springtown, TX
- 7 hours ago
Key Responsibilities Provide Tier 2 support for Zscaler ZIA and ZPA incidents (access, performance, usability) Troubleshoot traffic forwarding, authentication, and policy enforcement issues Manage...
Remote ContractEnglish-Spanish Bilingual Tier 2 Technical Support Representative
- Fuku
- Houston, TX
- 16 hours ago
- Houston, TX
- 16 hours ago
Job Title: English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location: Remote / Freelancer Contract This posting is city-anchored for job board distribution, but...
RemoteEcosystem Technical Support Specialist (Hybrid)
- Motorola Solutions
- Allen, TX
- 1 day ago
- Allen, TX
- 1 day ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
HybridLead IT Incident Management Analyst
- Empyrean Benefit Solutions
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
JOB SUMMARY The Lead Incident Management Analyst supports Empyrean’s IT Service Management program by leading and optimizing the Incident Management practice across IT Operations. This role...
RemoteSenior Technical Support Engineer - Avigilon Alta (Hybrid)
- Motorola Solutions
- Allen, TX
- 1 day ago
- Allen, TX
- 1 day ago
Systems to systematically inspect backend platform directories, scripts, and diagnostic system outputs Professional Experience Time Management to prioritize workload effectively between engineering...
HybridRemote Support Engineer - CT/MR/VL - req1696 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for...
RemoteRemote Support Engineer -XR/VL - req1697 OVERVIEW The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon...
RemoteMinimum Requirements Basic understanding of Windows operating systems and Microsoft Office environments.Strong customer service and communication skills.Ability to troubleshoot basic hardware, software...
HybridTechnical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
HybridJob Information Our team is growing, and we are looking for a tech savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software....
HybridLTK's mission is to empower the world's premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we're looking for team members who want to...
RemoteTechnical Support Representative, Tier 3 (USA Remote)
- Turnitin, LLC
- Dallas, TX
- 5 days ago
- Dallas, TX
- 5 days ago
Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and...
RemoteRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteSummaryBalfour Beatty is seeking an HCM Systems Support Analyst to join our team. This individual will provide support for all HCM software applications and integrations including configuration,...
Hybrid- Hewlett Packard Enterprise
- Frisco, TX
- 6 days ago
- Frisco, TX
- 6 days ago
Systems: Linux (kernel, systemd, storage subsystems, networking - primary platform) and Windows Server (AD, DNS, Group Policy) Networking: TCP/IP, VLANs, routing protocols, overlay networks (VXLAN)...
HybridDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Texas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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