Help Desk Technician Jobs in The Woodlands, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
OT Applications Support Specialist (The Woodlands, Texas, United States)
- The Woodlands, TX
- 2 days ago
- The Woodlands, TX
- 2 days ago
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The official...
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, LLC ***This is a hybrid position and can be located in the Woodlands, TX, Little Rock, AR, Jackson, MS or New Orleans, LA. The...
Support Microsoft and Apple operating systems for the end users and executives....
End User Support Analyst (Level IV, MacOS)
- Spring, TX (7 miles from The Woodlands, TX)
- 6 days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 6 days ago
Our customer is seeking a highly skilled macOS Engineering Expert to lead the design and implementation of enterprise support for Mac OS devices. This role is part of a strategic initiative to...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Tomball, TX (7 miles from The Woodlands, TX)
- 8 days ago
- Tomball, TX (7 miles from The Woodlands, TX)
- 8 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
End User Support Analyst level IV
- Spring, TX (7 miles from The Woodlands, TX)
- 8 days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 8 days ago
Our client, a leader in technology solutions, is seeking a Mac OS Device Engineer to join their team. As a Mac OS Device Engineer, you will be part of the End User Compute team supporting various...
IT Service Delivery Technical Support Engineer IT Service Delivery Technical Support Engineer
- The Woodlands, TX
- 20 days ago
- The Woodlands, TX
- 20 days ago
Develop and maintain robust patching strategies for operating systems and applications, leveraging Microsoft Intune for first-party patching and PatchMyPC for comprehensive third-party application patching...
- Montgomery, TX (16 miles from The Woodlands, TX)
- 21 days ago
- Montgomery, TX (16 miles from The Woodlands, TX)
- 21 days ago
Position Type: Technology Date Posted: 8/5/2025 Location: Technology Department Additional Information: Show/Hide Primary Purpose: Provide assistance for all district staff and students...
IT Service Delivery Technical Support Engineer
- The Woodlands, TX
- 27 days ago
- The Woodlands, TX
- 27 days ago
Develop and maintain robust patching strategies for operating systems and applications, leveraging Microsoft Intune for first-party patching and PatchMyPC for comprehensive third-party application patching...
installations Responsible for other reasonable related duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Highly detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems...
- Spring, TX (7 miles from The Woodlands, TX)
- 30+ days ago
- Spring, TX (7 miles from The Woodlands, TX)
- 30+ days ago
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
- Magnolia, TX (13 miles from The Woodlands, TX)
- 90+ days ago
- Magnolia, TX (13 miles from The Woodlands, TX)
- 90+ days ago
Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment....
Demographic Data for The Woodlands, TX
Moving to The Woodlands, TX? Find some basic demographic data about The Woodlands, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in The Woodlands, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in The Woodlands, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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