Help Desk Technician Jobs in Odessa, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Odessa, TX
- 8 days ago
- Odessa, TX
- 8 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Senior Desktop Technician - Microsoft Environment - Onsite in Odessa, TX
- Odessa, TX
- 18 days ago
- Odessa, TX
- 18 days ago
Senior Desktop Technician - Microsoft Environment Golden Sun TSA Services is a subsidiary of Quorum Health that provides IT and Revenue Cycle services. Golden Sun provides a range of services...
Hello! To apply to the job you were interested in, please create a Workday account, if you already have an account please sign in. We look forward to learning more about you! Business Unit: Cubic...
- Notrees, TX (21 miles from Odessa, TX)
- 23 days ago
- Notrees, TX (21 miles from Odessa, TX)
- 23 days ago
Desktop Support Technician II Location: Notrees, TX Type: Contract Industry: Engineering / EPCM / Energy & Resources Work Environment: On-site (Field-Based) Benefits: Dental, Healthcare, Vision &...
- Midland, TX (19 miles from Odessa, TX)
- 25 days ago
- Midland, TX (19 miles from Odessa, TX)
- 25 days ago
Install, configure, and maintain operating systems and business applications. Support user account setup, permissions, and basic security protocols....
Automotive IT Help Desk Technician Sewell Ford Lincoln, Odessa, Texas
- Odessa, TX
- 30+ days ago
- Odessa, TX
- 30+ days ago
Are you an IT professional with a solid understanding of computer systems, mobile devices, and tech products, ready to advance your career in the automotive industry? Sewell Ford Lincoln in...
:Jul 23, 2025 Starting Date:To Be Determined Job Description Job Title: Help Desk Technician Wage/Hour Status: Non-Exempt Reports to: Pay Grade: T02E Dept....
Software/Applications Support Specialist
- Midland, TX (19 miles from Odessa, TX)
- 30+ days ago
- Midland, TX (19 miles from Odessa, TX)
- 30+ days ago
Job Title SOFTWARE/APPLICATIONS SUPPORT SPECIALIST Position Status Full Time Classification Title Professional-12 m Work Location Main Campus-3600 N....
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we're bridging two...
- Notrees, TX (21 miles from Odessa, TX)
- 60+ days ago
- Notrees, TX (21 miles from Odessa, TX)
- 60+ days ago
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we’re bridging two...
Demographic Data for Odessa, TX
Moving to Odessa, TX? Find some basic demographic data about Odessa, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Odessa, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Odessa, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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