Help Desk Technician Jobs in El Paso, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, El Paso Field Office, located in...
Competence in using, installing, and configuring current Microsoft operating systems, Microsoft Office products, Microsoft Internet Explorer Knowledge querying and working with relational databases...
- Chaparral, NM (18 miles from El Paso, TX)
- 10 days ago
- Chaparral, NM (18 miles from El Paso, TX)
- 10 days ago
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Client Support Specialist / Call Center Agent (Alpharetta)
- El Paso, TX
- 14 days ago
- El Paso, TX
- 14 days ago
Description Title: Client Support Specialist/Call Center Agent Location: El Paso, Texas Duration: 3-6 month contract to hire Environment: Hybrid (thurs/fri remote) Pay: $25/hour W2 MINIMUM...
Client Support Specialist/Call Center Agent Location: El Paso, Texas Duration: 3-6 month contract to hire Environment: Hybrid (thurs/fri remote) Pay: $25/hour W2 MINIMUM REQUIREMENTS: Experience...
$17.50 Per Hour DOE (Depends on Experience) Position range in El Paso County $13.18 - $24.85 Per hour Help Desk Operator- REMOTE Capitol Bridge, LLC Occupation: Computer User Support Specialists...
Company Description ARE YOU READY TO WORK AT ALTISOURCE? As the industry leader, with a dominant market position for residential investment data, analytics, and technology, Altisource is uniquely...
Remote WorkSenior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Fort Bliss, TX (6 miles from El Paso, TX)
- 90+ days ago
- Fort Bliss, TX (6 miles from El Paso, TX)
- 90+ days ago
Learn More About ProSidian: www.ProSidian.com Job Description ProSidian seeks an Information Technology Help Desk Support [IT Desktop Support (Help Desk) Technician] in Ft....
Demographic Data for El Paso, TX
Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in El Paso, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in El Paso, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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