Help Desk Technician Jobs in Dripping Springs, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Austin, TX (23 miles from Dripping Springs, TX)
- 4 hours ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 4 hours ago
Input, monitor, troubleshoot, track, and resolve Help Desk Support tickets to conclusion....
- Austin, TX (23 miles from Dripping Springs, TX)
- 5 hours ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 5 hours ago
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the...
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
Client Support Specialist Location: Dallas | Denver | Houston | Kansas City | Oklahoma City | Work From Home Division: Ticketmaster US THE TEAM The Field Operations team builds and maintains...
ERS - Application Support Analyst/SharePoint
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
Between $8,300.00 and $9,500.00 Per Month Position range in Travis County $5,424.00 - $9,367.00 Per Month ERS - Application Support Analyst/SharePoint EMPLOYEES RETIREMENT SYSTEM Occupation:...
IT Support and Operations Specialist, Department of Computer Science
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
Job Posting Title: IT Support and Operations Specialist, Department of Computer Science ---- Hiring Department: Department of Computer Science ---- Position Open To: All Applicants ---- Weekly...
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 1 day ago
Tasks include troubleshooting operating systems like Windows and macOS. Technical Troubleshooting: Use technical skills to resolve issues efficiently, contributing to seamless IT operations....
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our...
Data Centre Service Delivery Field Support Engineer (L2)
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
Data Centre Service Delivery Field Support Engineer (L1)
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to...
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 2 days ago
Candidates must be located in the Austin, Texas region. About the team Our team provides expert technical support for customers using HCP Terraform. We help users troubleshoot issues, understand...
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
Help Desk Support Job#: 2083444 Job Description: Role: Help Desk Representative Shift: Onsite M - F, 40 hours / Week (78703) Location : Austin, TX - Must Be Willing to Come Onsite Duration : 6 months...
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
About Flash Flash is the parking industry's leading technology provider, transforming how people move through cities. We integrate cloud-based access and revenue control systems with powerful data...
- San Marcos, TX (24 miles from Dripping Springs, TX)
- 3 days ago
- San Marcos, TX (24 miles from Dripping Springs, TX)
- 3 days ago
Experience with both Windows and OSX operating systems. Strong organizational skills. Preferred Qualifications: Proven experience with document design. Knowledge of university systems....
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 3 days ago
Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems....
- Austin, TX (23 miles from Dripping Springs, TX)
- 4 days ago
- Austin, TX (23 miles from Dripping Springs, TX)
- 4 days ago
SailPoint is a leading identity security organization with several identity security product solutions and the only multi-tenant SaaS solution on the market. By harnessing the power of AI and...
Demographic Data for Dripping Springs, TX
Moving to Dripping Springs, TX? Find some basic demographic data about Dripping Springs, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Dripping Springs, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dripping Springs, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »