Help Desk Technician Jobs in College Station, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Bryan, TX (3 miles from College Station, TX)
- 7 hours ago
- Bryan, TX (3 miles from College Station, TX)
- 7 hours ago
This role requires a strong understanding of various operating systems, help desk procedures, and computer management....
Specialized knowledge of computer and network hardware, operating systems to include Windows 10, Windows 11, Windows Server, and Microsoft Office applications....
Laboratory Engineering Technical Support I
- College Station, TX
- 15 days ago
- College Station, TX
- 15 days ago
Position Overview Summary : L aboratory Engineering Technical Support I i s an entry-level position in the Laboratory Engineering department of FDBT. The primary purpose of this position is to...
Do you crave a career that truly makes an impact in peoples lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and...
9LC Help Desk Technician II - Lewisville, TX
- Bryan, TX (3 miles from College Station, TX)
- 26 days ago
- Bryan, TX (3 miles from College Station, TX)
- 26 days ago
POSITION : Network Technician II DEPARTMENT: Information Technology REPORTS TO : Director of IT RESPONSIBILITIES : The Network Technician II provides technical maintenance and recovery support to...
Financial Support Specialist - UCS
- College Station, TX
- 30+ days ago
- College Station, TX
- 30+ days ago
Between $21.95 and $32.92 Per Hour DOE (Depends on Experience) Position range in Brazos County $13.19 - $22.52 Per hour Financial Support Specialist - UCS COLLEGE STATION-CITY OF Occupation:...
Demographic Data for College Station, TX
Moving to College Station, TX? Find some basic demographic data about College Station, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in College Station, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in College Station, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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