Help Desk Technician Jobs in Brownsville, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems environment of the applications being supported + Prior experience in automated litigation support preferred + Experience with DOJ office automation environments extremely helpful; should be...
Substitute Computer Technician Pool 2025-2026
- Harlingen, TX (20 miles from Brownsville, TX)
- 7 days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 7 days ago
Position Type: Technology Date Posted: 6/5/2025 Location: HCISD Additional Information: Show/Hide PRIMARY PURPOSE Provide technical assistance for hardware maintenance, software and/or...
COMMUNICATIONS/COMPUTER TECHNICIAN II MAY DRIVE TO VARIOUS CAMERON COUNTY LOCATIONS Salary: 112 - $35,884.00 minimum salary Purpose of Classification Performs technical work in support of assigned...
Computer/Network Technician Brownsville Independent School District COMPUTER/TECHNOLOGY SERVICES - Brownsville, Texas Job Details Job ID:5152396 Application Deadline:Jul 31, 2025 11:59 PM (Central...
- Harlingen, TX (20 miles from Brownsville, TX)
- 30+ days ago
- Harlingen, TX (20 miles from Brownsville, TX)
- 30+ days ago
Careers Helpdesk Technician I Harlingen, Texas Garver's Information Technology department is hiring a Help Desk Technician I in Harlingen, TX....
Computer Technician (Food & Nutrition Services)
- Brownsville, TX
- 45+ days ago
- Brownsville, TX
- 45+ days ago
Computer Technician (Food & Nutrition Services) Brownsville Independent School District FOOD & NUTRITION SERVICES - Brownsville, Texas Job Details Job ID:5119599 Application Deadline:Jun 30, 2025...
Demographic Data for Brownsville, TX
Moving to Brownsville, TX? Find some basic demographic data about Brownsville, TX below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Brownsville, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brownsville, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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