Help Desk Technician Jobs in Beaumont, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist I (Help Desk)
- Orange, TX (13 miles from Beaumont, TX)
- 15 days ago
- Orange, TX (13 miles from Beaumont, TX)
- 15 days ago
Direct experience supporting Microsoft client operating systems and applications is required....
Technology Support Specialist- Level II JobID: 1149 Position Type: Other Professional/Technology Date Posted: 5/22/2025 Location: ADMN BLDG Additional Information: Show/Hide Beaumont independent...
- Hamshire, TX (21 miles from Beaumont, TX)
- 22 days ago
- Hamshire, TX (21 miles from Beaumont, TX)
- 22 days ago
Special Knowledge/Skills: Knowledge of Desktop, Laptop and Server components Ability to work with multiple operating systems and network protocols Knowledge of LAN and WAN network design and installation...
We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work! Competitive benefits are offered including: Matched Retirement Plan Paid Time...
Sr. Application Support Analyst ? Contract-to-Hire ? Beaumont, TX
- Beaumont, TX
- 30+ days ago
- Beaumont, TX
- 30+ days ago
Sr. Opportunity Overview iSphere is hiring a Senior Application Support Analyst for a contract-to-hire position based onsite in Beaumont, Texas. This role supports mission-critical industrial...
Technology Support Specialist - Level III JobID: 811 Position Type: Technology Date Posted: 3/21/2025 Location: ADMN BLDG Additional Information: Show/Hide Beaumont Independent School District Job...
Demographic Data for Beaumont, TX
Moving to Beaumont, TX? Find some basic demographic data about Beaumont, TX below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Beaumont, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Beaumont, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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