Help Desk Technician Jobs in Addison, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Dallas, TX (12 miles from Addison, TX)
- 2 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 2 hours ago
About the Role: Grade Level (for internal use): 08 About the Role: The Team: The WSO Service Delivery Management team is the primary point of contact for our clients. We ensure that all of our...
- Dallas, TX (12 miles from Addison, TX)
- 2 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 2 hours ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer....
- Plano, TX (9 miles from Addison, TX)
- 5 hours ago
- Plano, TX (9 miles from Addison, TX)
- 5 hours ago
Immediate need for a talented Senior Linux Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid ). Please review the job...
We are looking for IT Help Desk @ Addison, TX Activities to Perform: The ideal candidate must possess strong technical skills, a customer-centric approach, and the ability to proactively address...
Sr. Technical Support Engineer, Focused Services
- Plano, TX (9 miles from Addison, TX)
- 5 hours ago
- Plano, TX (9 miles from Addison, TX)
- 5 hours ago
Detection/ Intrusion Prevention Systems BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience...
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
At least 3 years of experience configuring, installing and maintaining client PC operating systems and related devices....
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
Systems (Linux, Windows, Macintosh, and UNIX) is a plus Computer Networking Systems Administrator level knowledge of all protocol layers Strong knowledge of enterprise networking environments Experience...
Desktop Engineer Multiple Locations
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.?Application support: Include all applications in the computer....
- Lewisville, TX (17 miles from Addison, TX)
- 12 hours ago
- Lewisville, TX (17 miles from Addison, TX)
- 12 hours ago
DESCRIPTION The Technical Support Specialist provides essential technical support services to end users, focusing on resolving issues related to hardware, software, and network systems. This role...
Field Tech/ Desktop Support Technician - McKinney, TX
- McKinney, TX (20 miles from Addison, TX)
- 13 hours ago
- McKinney, TX (20 miles from Addison, TX)
- 13 hours ago
Minimum 1 years of experience in Windows operating system environment....
- Coppell, TX (8 miles from Addison, TX)
- 1 day ago
- Coppell, TX (8 miles from Addison, TX)
- 1 day ago
Job Summary We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments...
Service Desk Technician w/ Azure | 418155 DETAILS Location : Addison, TX 75001 (onsite 5-days per week) Position Type : 6M C2H Hourly / Salary : to $90K JOB SUMMARY Vaco Technology is currently...
- Plano, TX (9 miles from Addison, TX)
- 1 day ago
- Plano, TX (9 miles from Addison, TX)
- 1 day ago
Company Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position. (Working Hours 2:00 pm - 11:00 pm CT) Our Mission At Palo Alto Networks...
Executive IT Support/ VIP Support
- Dallas, TX (12 miles from Addison, TX)
- 1 day ago
- Dallas, TX (12 miles from Addison, TX)
- 1 day ago
Occasional travel outside of Texas should a board meeting be held off-site 7+ years experience in desktop hardware, operating systems, smartphones, and printers. 7+ years experience in Microsoft products...
- Richardson, TX (5 miles from Addison, TX)
- 2 days ago
- Richardson, TX (5 miles from Addison, TX)
- 2 days ago
MSP\IT Service and Support Company has immediate opening for an experienced Desktop Tech. Full time position for both On Premises and remote work. Windows 10, 11, Microsoft Server, and Office 365...
Demographic Data for Addison, TX
Moving to Addison, TX? Find some basic demographic data about Addison, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Addison, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Addison, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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