Help Desk Technician Jobs in Murfreesboro, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Murfreesboro, TN
- 4 days ago
- Murfreesboro, TN
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Position Help Desk Support Technician Department Information Technology Reports To Technical Support Manager Policy Description and Purpose: Procedure: The job description and responsibilities are defined...
Computer Repair Tech 4pm - 1:30am
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
Volt has partnered with a top server manufacturing plant in LaVergne, TN to help identify multiple Computer Server Repair Technicians for immediate hire on their 2nd shift. As a Computer Repair...
Computer Repair Tech 2nd Shift
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 30+ days ago
Volt has partnered with a top server manufacturing plant in LaVergne, TN to help identify multiple Computer Server Repair Technicians for immediate hire on their 2nd shift. As a Computer Repair...
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 60+ days ago
- La Vergne, TN (21 miles from Murfreesboro, TN)
- 60+ days ago
The tech must have advanced knowledge of Microsoft Operating Systems and Software. Techs must be able to read, comprehend, understand and follow all Work Instructions for each function performed....
Demographic Data for Murfreesboro, TN
Moving to Murfreesboro, TN? Find some basic demographic data about Murfreesboro, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Murfreesboro, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Murfreesboro, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »