Help Desk Technician Jobs in Franklin, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
POSITION SUMMARY The Desktop Support Analyst is the primary point of contact for CKE personnel seeking to resolve daily technical issues and concerns. The Desktop Support Analyst establishes...
- Nashville, TN (22 miles from Franklin, TN)
- 23 hours ago
- Nashville, TN (22 miles from Franklin, TN)
- 23 hours ago
systems is necessary Excellent written and verbal communication skills are necessary Demonstrated commitment to VUIT's Guiding Principles is necessary Information Technology's Guiding Principles: Trust...
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
Skills Desktop, Windows 10, Troubleshooting, Help desk support, Hardware, Active directory Top Skills Details Desktop,Windows 10,Troubleshooting,Help desk support,Hardware Additional Skills & Qualifications...
Senior Helpdesk Support - 3mo Contract
- Brentwood, TN (14 miles from Franklin, TN)
- 3 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 3 days ago
Senior Helpdesk Support - 3mo Contract WFH Flexible Brentwood, TN Job Type Contract Description The IT Support Lead is responsible for overseeing the daily operations of the IT help desk team to...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Franklin, TN
- 4 days ago
- Franklin, TN
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 2.5 million employees and backed by top investors like QED and Prosus. We've raised nearly $400M in...
Technical Support Specialist - HYBRID
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
What We Need Corpay is currently looking to hire a Technical Support Specialist to join our team. This position falls under our Corpay Payables line of business and is located in Brentwood, TN. In...
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
Product Support Technician Success Profile This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a...
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Strong skills in application packaging and securing operating systems using an automation-first mindset. Expert level proficiency in Bash or Python and PowerShell scripting....
Field Services Technician (Desktop Support) - Team Lead
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Required Skills and Qualifications: - Basic knowledge of desktop/laptop hardware, software, and operating systems. - Proven experience in managing and resolving complex desktop support issues. - Ability...
Desktop Support Technician Level 2
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Required Skills and Qualifications: - Basic knowledge of desktop/laptop hardware, software, and operating systems. - Proven experience in managing and resolving complex desktop support issues. - Ability...
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
Company Description Ingram Marine Group encompasses our operating units involved in transporting bulk commodities on America's inland waterways, delivering fuel and supplies to the towing...
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
Supervision: N/A Certifications: N/A Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations....
Remote WorkDemographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Franklin, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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