Help Desk Technician Jobs in Franklin, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
IT Helpdesk Technician Business Unit: Big Machine Label Group Department: IT Reports to: Sr Director, IT Location: Nashville, TN, On-Site Schedule: M-F, 9am-6pm, Occasional nights/weekends...
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
Prysm Corporation Job Title: IT Support Technician II Job Summary: Prysm Corporation is seeking a highly skilled IT Support Technician II to provide advanced technical support and assist in...
Develop baseline operating system images for deployment using Windows Deployment Services (WDS) and Microsoft Intune (90% Windows, 10% Mac) Utilize PowerShell or other automation tools to streamline...
- Brentwood, TN (14 miles from Franklin, TN)
- 3 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 3 days ago
Help Desk Technician Duration: 6+ Months Location: 340 Seven Springs Way Suite 100, Brentwood, TN 3702 7 Key Responsibilities: Technical Support: Provide first-level technical support to end-users by...
Information Technology Help Desk Analyst
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
Core Qualifications Strong knowledge of Windows operating systems and current communication/device technologies. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)....
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 5 days ago
Welcome to Ovation Healthcare! At Ovation Healthcare, weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide...
Remote Work- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Day)
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
POSITION SUMMARY: Our team is seeking a highly skilled Technical Support Engineer that will provide advanced remote technical support for our cutting-edge vehicle telematics systems. This role...
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
Ranked one of Tennessees top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental...
- Brentwood, TN (14 miles from Franklin, TN)
- 6 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 6 days ago
Company: Compassus Position Summary The Applications Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for...
Senior Endpoint and Virtual Desktop Engineer
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Position: Desktop Engineer Location: Frankiln, TN(Onsite) Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Franklin, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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