Help Desk Technician Jobs in Brentwood, TN

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 45 Jobs

Technical Support Engineer

  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago

IT Helpdesk Technician Business Unit: Big Machine Label Group Department: IT Reports to: Sr Director, IT Location: Nashville, TN, On-Site Schedule: M-F, 9am-6pm, Occasional nights/weekends...

IT Support Technician II

  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 2 days ago

Prysm Corporation Job Title: IT Support Technician II Job Summary: Prysm Corporation is seeking a highly skilled IT Support Technician II to provide advanced technical support and assist in...

Sr. Desktop Support

  • Franklin, TN (14 miles from Brentwood, TN)
  • 3 days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 3 days ago

Develop baseline operating system images for deployment using Windows Deployment Services (WDS) and Microsoft Intune (90% Windows, 10% Mac) Utilize PowerShell or other automation tools to streamline...

Help Desk Technician

  • Brentwood, TN
  • 3 days ago
  • Brentwood, TN
  • 3 days ago

Help Desk Technician Duration: 6+ Months Location: 340 Seven Springs Way Suite 100, Brentwood, TN 3702 7 Key Responsibilities: Technical Support: Provide first-level technical support to end-users by...

Information Technology Help Desk Analyst

  • Nashville, TN (9 miles from Brentwood, TN)
  • 3 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 3 days ago

Core Qualifications Strong knowledge of Windows operating systems and current communication/device technologies. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)....

IT Service Desk Analyst

  • Brentwood, TN
  • 5 days ago
  • Brentwood, TN
  • 5 days ago

Welcome to Ovation Healthcare! At Ovation Healthcare, weve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide...

Remote Work

Help Desk Analyst - Tier 1.5

  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Help Desk Analyst - Tier 1 (Day)

  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Technical Support Engineer

  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago

POSITION SUMMARY: Our team is seeking a highly skilled Technical Support Engineer that will provide advanced remote technical support for our cutting-edge vehicle telematics systems. This role...

IT Support Technician

  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago

Ranked one of Tennessees top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental...

Applications Support Analyst

  • Brentwood, TN
  • 6 days ago
  • Brentwood, TN
  • 6 days ago

Company: Compassus Position Summary The Applications Support Analyst is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for...

Senior Endpoint and Virtual Desktop Engineer

  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Advanced Technical Support Specialist

  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 10 days ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Desktop Engineer

  • Franklin, TN (14 miles from Brentwood, TN)
  • 11 days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 11 days ago

Position: Desktop Engineer Location: Frankiln, TN(Onsite) Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...

Service Desk Specialist I

  • Nashville, TN (9 miles from Brentwood, TN)
  • 12 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 12 days ago

OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone...

Demographic Data for Brentwood, TN

Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.


Local
National
61,370
2,810
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Brentwood, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Brentwood, TN offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Brentwood, TN
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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