Help Desk Technician Jobs in Bartlett, TN

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 17 Jobs

Computer Technician

  • West Memphis School District
  • West Memphis, AR (21 miles from Bartlett, TN)
  • 13 days ago
  • West Memphis, AR (21 miles from Bartlett, TN)
  • 13 days ago

Essential Performance Responsibilities: Installs and maintain computer operating systems, application software, and related computer equipment....

In Person

Maunfacturing Inventory Systems Support Analyst

  • West Fraser
  • Cordova, TN (2 miles from Bartlett, TN)
  • 14 days ago
  • Cordova, TN (2 miles from Bartlett, TN)
  • 14 days ago

The Corporate IT department has an exciting opportunity for a Manufacturing Inventory Systems Support Analyst, a role that supports the critical tagging and inventorytracking systems used across...

In Person

IT Systems Support Analyst

  • Vaco LLC
  • Memphis, TN (15 miles from Bartlett, TN)
  • 14 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 14 days ago

IT Systems Support Analyst (Help Desk / Junior Sysadmin) - Onsite Memphis, TN | Full?time | $70K-$75K + bonus We're looking for someone to join our IT team who can help take ownership of...

In Person

Specialist, Technical Support

  • DollarTree
  • West Memphis, AR (21 miles from Bartlett, TN)
  • 15 days ago
  • West Memphis, AR (21 miles from Bartlett, TN)
  • 15 days ago

Job Description Job Title: DC Technical Support Specialist Reports to:DC Technical Services Manager (Directly) Director of Technical Services (Indirectly) The DC Technical Support Specialist is...

In Person

IT Support Engineer I, Ops Tech Solutions (OTS)

  • Amazon
  • Memphis, TN (15 miles from Bartlett, TN)
  • 16 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 16 days ago

About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...

In Person

Senior Specialist, Help Desk Support

  • Raymond James
  • Memphis, TN (15 miles from Bartlett, TN)
  • 22 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 22 days ago

Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...

Hybrid

IT Support Technician 1

  • Morris & Dickson
  • Olive Branch, MS (20 miles from Bartlett, TN)
  • 22 days ago
  • Olive Branch, MS (20 miles from Bartlett, TN)
  • 22 days ago

Strong understanding of Windows 10/11 operating systems. Basic knowledge of networking concepts (DNS, DHCP, IP addressing). Familiarity with hardware components and PC troubleshooting techniques....

In Person

Entry-Level IT Support Associate Overnight (X)

  • Expedient
  • Memphis, TN (15 miles from Bartlett, TN)
  • 25 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 25 days ago

Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Memphis, TN data center, will...

Hybrid

IT Support Technician- EUC L2

  • AVASO TECH PRIVATE LIMITED
  • Memphis, TN (15 miles from Bartlett, TN)
  • 26 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 26 days ago

In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system....

In Person

Cloud Support Engineer

  • Collabera
  • Memphis, TN (15 miles from Bartlett, TN)
  • 27 days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 27 days ago

The Network Automation Engineer specializing in AWS China is responsible for designing, automating, optimizing, and operating cloud-based network infrastructure within Chinas isolated AWS regions...

In Person

IT Support Analyst MAA Corporate Office

  • Mid-America Apartment Communities
  • Germantown, TN (8 miles from Bartlett, TN)
  • 30+ days ago
  • Germantown, TN (8 miles from Bartlett, TN)
  • 30+ days ago

Systems and the Microsoft Office installation process Knowledge of Microsoft Open Database Connectivity (ODBC) connectivity for Microsoft Structured Query Language (SQL) Server Knowledge of Cisco wireless...

In Person

IT Support Technician III

  • Jabil
  • Memphis, TN (15 miles from Bartlett, TN)
  • 30+ days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 30+ days ago

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience...

In Person

Senior Yardi Support Specialist

  • Ledic Management Group
  • Memphis, TN (15 miles from Bartlett, TN)
  • 45+ days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 45+ days ago

Envolve Community Management owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents'...

Remote

Network Support Specialist

  • Ritter Communications
  • Millington, TN (11 miles from Bartlett, TN)
  • 45+ days ago
  • Millington, TN (11 miles from Bartlett, TN)
  • 45+ days ago

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services....

In Person

College Work Study Program (Help Desk Technician)

  • The College System of Tennessee
  • Memphis, TN (15 miles from Bartlett, TN)
  • 60+ days ago
  • Memphis, TN (15 miles from Bartlett, TN)
  • 60+ days ago

Title: College Work Study Program (Help Desk Technician) Employee Classification: Other Institution: Southwest Tennessee Community College Department: Infrastructure Services Campus Location: STCC -...

In Person Part Time

Demographic Data for Bartlett, TN

Moving to Bartlett, TN? Find some basic demographic data about Bartlett, TN below.


Local
National
6,903,473
143,447

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Bartlett, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Bartlett, TN offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Bartlett, TN
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »