Help Desk Technician Jobs in Alcoa, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Knoxville, TN (11 miles from Alcoa, TN)
- 4 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 6 days ago
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 6 days ago
Solid understanding of multiple current operating systems....
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 13 days ago
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 13 days ago
Akima Infrastructure Services, LLC (AIS), is actively seeking candidates to support personnel as part of our staff augmentation team supporting the Department of Energy in Oak Ridge, TN....
- Knoxville, TN (11 miles from Alcoa, TN)
- 14 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 14 days ago
Corporate Office - Knoxville, TN Who Are We? Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 38 states. We offer a place of respite and a distinctive...
- Knoxville, TN (11 miles from Alcoa, TN)
- 14 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 14 days ago
systems Experience supporting and troubleshooting Microsoft Office products Ability to communicate clearly and effectively with employees in all departments and Brands Excellent organizational, customer...
- Knoxville, TN (11 miles from Alcoa, TN)
- 20 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 20 days ago
Job Type Full-time Description Established in 1964, were locally owned, nationally recognized in our industry, and driven by excellence. We continuously strive to serve as leaders in providing...
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
Train, mentor, and evaluate help desk technicians, fostering a collaborative and supportive team environment....
- Louisville, TN (3 miles from Alcoa, TN)
- 45+ days ago
- Louisville, TN (3 miles from Alcoa, TN)
- 45+ days ago
About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems...
SUMMARY The Technical Support Rep 2 is responsible for providing advanced technical support to Momentum’s direct business customers and Momentum resellers. ESSENTIAL DUTIES AND RESPONSIBILITIES...
Accounts Payable Helpdesk. Fortune 500 Company. Excellent Manager!
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 60+ days ago
- Oak Ridge, TN (20 miles from Alcoa, TN)
- 60+ days ago
How would you like to be a part of a Fortune 500 multi-billion dollar company working as an Accounts Payable Auditor? This is an excellent opportunity to get government contracting experience...
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Alcoa, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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