Help Desk Technician Jobs in Sioux Falls, SD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Clinical Applications Support Analyst - EPIC Radiant/Cupid
- Sioux Falls, SD
- 11 hours ago
- Sioux Falls, SD
- 11 hours ago
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000...
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000...
- Buffalo Ridge, SD (7 miles from Sioux Falls, SD)
- 26 days ago
- Buffalo Ridge, SD (7 miles from Sioux Falls, SD)
- 26 days ago
Location: Sioux Falls, SD Shift: M-F 8am-5pm Job Schedule: Full-Time Company: PREMIER Bankcard About the Role Direct ownership of Impact Incident tracking, documentation, analytics and reporting,...
Duties: Provide Tier 1 & 2 Help Desk Support: Serve as the primary point of contact for federal employees and contractors, resolving a wide range of technical issues related to desktop equipment, software...
Mitel Phone Support Specialist, Full-Time
- Dell Rapids, SD (18 miles from Sioux Falls, SD)
- 45+ days ago
- Dell Rapids, SD (18 miles from Sioux Falls, SD)
- 45+ days ago
Advanced knowledge of networking concepts, including TCP/IP, VLANs, QoS, DNS, DHCP Knowledge of Windows 2019, 2022, 2025 operating systems....
Technical Analyst intern will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from...
Remote WorkTechnical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing...
Remote WorkDemographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Sioux Falls, SD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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