Help Desk Technician Jobs in South Dakota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Ensuring all operating systems are up to date. Providing AV support during team all hand meetings Pay and Benefits The pay range for this position is $25.00 - $34.00/hr....
Help Desk Support: Experience in managing help desk operations, including ticketing systems and user inquiries....
Position: IT Analyst/ Desktop Support Location: Aberdeen, SD - Onsite Duration: 12+ Months (Possible Extension) Hours: 8am-4:30 pm Export control required Drug screen required The analyst is...
Application Support Analyst - Post Acute - IT Business & Dept Applications
- Sioux Falls, SD
- 1 day ago
- Sioux Falls, SD
- 1 day ago
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50,000...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing...
Remote WorkThe Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Medical Laboratory Scientist - Technical Support Specialist
- Sioux Falls, SD
- 11 days ago
- Sioux Falls, SD
- 11 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
Location: Sioux Falls, SD (On-Site) Shift: Monday-Friday 8:00 am - 5:00 pm Job Schedule: Full-Time Company: PREMIER Bankcard About the Role Responsible for supporting the timely process through...
Medical Laboratory Scientist - Technical Support Specialist
- Box Elder, SD
- 13 days ago
- Box Elder, SD
- 13 days ago
Ideal candidates will be located within the area of Sioux Falls, SD. Summary: The Technical Support specialist is responsible for providing the highest level of support and service to our...
systems, and McAfee)....
Application Support Analyst (Not a Remote Position)
- Rapid City, SD
- 14 days ago
- Rapid City, SD
- 14 days ago
Application Support Analyst (Not a Remote Position) Rapid City, SD ( Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and enjoyed by people around the world for...
Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when...
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in South Dakota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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