Help Desk Technician Jobs in South Dakota
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Location: Avera Downtown Building-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate...
Our service enables enterprises to migrate their core applications to the cloud unchangedfrom the operating system to unique networking topologies....
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote Work.** **What You'll Do** + Respond professionally and courteously to all service requests and areas of the business entities + Utilize remoting tools (Dameware, SCCM, etc.) and remote desktop to provide...
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Experience with Microsoft products including but not limited to Microsoft Office and Microsoft Desktop Operating systems i.e. Windows 10; Microsoft Active Directory knowledge is helpful....
Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...
Desktop Support Specialist I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to...
System Support SCCM application delivery Exchange mail server MS Office 365 Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting....
Strong computer skills required: Internet navigation, word processing, spreadsheets, and strong proficiency with Microsoft Operating systems. Ability to travel by air and ground....
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
domestic travel** + Provide exceptional Customer Service, interfacing with high-profile client executives onsite + Provide excellent time management and reporting skills + Be familiar with various operating...
Help Desk Support: Experience in managing help desk operations, including ticketing systems and user inquiries....
Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL CUSTOMER ESCALATION Date Friday,...
Ensuring all operating systems are up to date. Providing AV support during team all hand meetings...
Demographic Data for South Dakota
Moving to South Dakota? Find some basic demographic data about South Dakota below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in South Dakota
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in South Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- VPN
- Operating Systems
- Windows Server
- Apple OS X
- Application Support
- BMC Remedy
- TCP/IP
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- VoIP
- MacOS
- Help Desk Support
- Network Administration
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Support
- Microsoft Active Directory
- Information Technology
- Problem Resolution
- Microsoft Office 365
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Education Experience
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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