Help Desk Technician Jobs in Smithfield, RI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- BayCoast Bank
- Swansea, MA (18 miles from Smithfield, RI)
- 12 days ago
- Swansea, MA (18 miles from Smithfield, RI)
- 12 days ago
BayCoast Bank POSITION DESCRIPTION POSITION TITLE: IT HELPDESK TECHNICIAN DEPARTMENT: INFORMATION TECHNOLOGY FLEXIBLE WORK PROGRAM ELIGIBILITY CODE: Hybrid Work (HW) FUNCTION: Under the direction...
Hybrid- Milton CAT *
- Milford, MA (17 miles from Smithfield, RI)
- 12 days ago
- Milford, MA (17 miles from Smithfield, RI)
- 12 days ago
IT Support Technician Job Locations US-MA-Milford ID 2026-6291 Category Information Technology Type Full-Time (FT) Overview Milton CAT is looking for the right team member to invest in as you...
In PersonDesktop Support Analyst - Oxford, MA
- IPG Photonics Corporation*
- Oxford, MA (22 miles from Smithfield, RI)
- 12 days ago
- Oxford, MA (22 miles from Smithfield, RI)
- 12 days ago
This role ensures smooth migration from previous operating systems, minimizes downtime, and supports end users throughout the transition....
In Person- Community College of Rhode Island
- Warwick, RI (14 miles from Smithfield, RI)
- 12 days ago
- Warwick, RI (14 miles from Smithfield, RI)
- 12 days ago
We are seeking a reliable and tech-savvy Part-Time IT Help Desk Technician to join our dynamic team. This position offers flexible hours, with both daytime and evening shifts available....
In PersonData & Technology Support Specialist
- Millis Public Schools
- Millis, MA (20 miles from Smithfield, RI)
- 13 days ago
- Millis, MA (20 miles from Smithfield, RI)
- 13 days ago
Ideal candidates for this position will have three or more years experience working in a data and technical support capacity, and have demonstrated proficiency and knowledge relative to EPIMS/SIMS...
In Person- Spire Orthopedic Partners
- Warwick, RI (14 miles from Smithfield, RI)
- 14 days ago
- Warwick, RI (14 miles from Smithfield, RI)
- 14 days ago
Advanced troubleshooting of Mobile Operating Systems: iOS, Android Working knowledge of MAC Operating Systems....
In Person- Careers Integrated Resources Inc
- Smithfield, RI
- 14 days ago
- Smithfield, RI
- 14 days ago
Manager will review resumes and make offers based off resume review.* On top of each resume please make sure they answer the following questions: - Job is on site: Onsite RI - What is your...
In Person- Staples
- South Grafton, MA (20 miles from Smithfield, RI)
- 16 days ago
- South Grafton, MA (20 miles from Smithfield, RI)
- 16 days ago
What youll be doing: Assist in engineering and implementing solutions for retail store endpoints Support Windows client operating system configurations, images, and policies Package and deploy applications...
In Person- TECCA
- Walpole, MA (21 miles from Smithfield, RI)
- 19 days ago
- Walpole, MA (21 miles from Smithfield, RI)
- 19 days ago
:Jul 1, 2026 Job Description Help Desk Support Agent Position Summary The Help Desk Support Agent provides frontline technical support for students, caregivers, and staff within TECCA's fully hybrid...
In PersonHelp Desk Support Specialist-ON SITE
- Judge Group, Inc.
- West Greenwich, RI (20 miles from Smithfield, RI)
- 21 days ago
- West Greenwich, RI (20 miles from Smithfield, RI)
- 21 days ago
Desk support Must have basic knowledge of/ skills in computers and operating systems technologies, Microsoft applications and how they impact users Experience supporting Microsoft O365 and Active Directory...
In Person- Norfolk Public Schools
- Norfolk, MA (17 miles from Smithfield, RI)
- 28 days ago
- Norfolk, MA (17 miles from Smithfield, RI)
- 28 days ago
IT Support Technician Norfolk Public Schools Norfolk Public Schools - Norfolk, Massachusetts Job Details Job ID:5696257 Application Deadline:Posted until filled Posted:Yesterday Starting...
In Person Full Time- Corin Group
- Raynham, MA (24 miles from Smithfield, RI)
- 30+ days ago
- Raynham, MA (24 miles from Smithfield, RI)
- 30+ days ago
Corin is recruiting for a Technology Support Engineer to join our team. The Technology Support Engineer (TSE) will provide frontline contact to users (internal and external) of our Technology...
In Person- Bristol County Savings Bank
- Taunton, MA (21 miles from Smithfield, RI)
- 45+ days ago
- Taunton, MA (21 miles from Smithfield, RI)
- 45+ days ago
Help Desk Support Serve as the escalation point for resolving complex server, application software, and hardware issues....
In PersonPart-Time IT Support Technician Manufacturing MA
- Dahl Consulting
- Medway, MA (17 miles from Smithfield, RI)
- 45+ days ago
- Medway, MA (17 miles from Smithfield, RI)
- 45+ days ago
The position requires strong troubleshooting skills, experience with Windows operating systems, and the ability to work both independently and collaboratively....
In Person Part Time- TATA Consultancy Services
- Mansfield, MA (17 miles from Smithfield, RI)
- 45+ days ago
- Mansfield, MA (17 miles from Smithfield, RI)
- 45+ days ago
. • Troubleshoot Operating System issue....
In PersonDemographic Data for Smithfield, RI
Moving to Smithfield, RI? Find some basic demographic data about Smithfield, RI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Smithfield, RI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Smithfield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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