Help Desk Technician Jobs in Smithfield, RI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Providence, RI (8 miles from Smithfield, RI)
- 7 hours ago
- Providence, RI (8 miles from Smithfield, RI)
- 7 hours ago
This position is for the Rhode Island Supreme Court Judicial Technology Center (JTC) located in Providence, RI. This is a permanent, full-time position. The Senior Developer is responsible for the...
IT Customer Service Analyst - Onsite - Smithfield, RI
- Smithfield, RI
- 2 days ago
- Smithfield, RI
- 2 days ago
Installation services Problem resolution and help desk support. Installs Computer Equipment (Lease Replacements/New Hires, etc.). Handles incoming SPOC phone calls as assigned....
- North Smithfield, RI (4 miles from Smithfield, RI)
- 2 days ago
- North Smithfield, RI (4 miles from Smithfield, RI)
- 2 days ago
Desk Technician, an Onsite Computer Tech, or a Desktop Support Tech....
- Providence, RI (8 miles from Smithfield, RI)
- 5 days ago
- Providence, RI (8 miles from Smithfield, RI)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Day)
- Providence, RI (8 miles from Smithfield, RI)
- 5 days ago
- Providence, RI (8 miles from Smithfield, RI)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Oxford, MA (22 miles from Smithfield, RI)
- 7 days ago
- Oxford, MA (22 miles from Smithfield, RI)
- 7 days ago
Strong knowledge of Windows and Linux operating systems, endpoint security, and IT service management best practices....
Graduate Assistant Help Desk IT
- Dudley, MA (23 miles from Smithfield, RI)
- 8 days ago
- Dudley, MA (23 miles from Smithfield, RI)
- 8 days ago
Job Details Job Location : Nichols College - Dudley, MA Position Type : Part Time Salary Range : Undisclosed Description Graduate Assistant Job Title: Graduate Assistant Department: Information...
- Franklin, MA (14 miles from Smithfield, RI)
- 8 days ago
- Franklin, MA (14 miles from Smithfield, RI)
- 8 days ago
Kforce has a client in Franklin, MA that is seeking a Lab Support Engineer 1 responsible for deploying and maintaining the infrastructure in a datacenter lab environment. This includes deploying...
Senior Endpoint and Virtual Desktop Engineer
- Providence, RI (8 miles from Smithfield, RI)
- 9 days ago
- Providence, RI (8 miles from Smithfield, RI)
- 9 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Providence, RI (8 miles from Smithfield, RI)
- 9 days ago
- Providence, RI (8 miles from Smithfield, RI)
- 9 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Woonsocket, RI (6 miles from Smithfield, RI)
- 11 days ago
- Woonsocket, RI (6 miles from Smithfield, RI)
- 11 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Business Operations Support Specialist
- Cumberland, RI (6 miles from Smithfield, RI)
- 16 days ago
- Cumberland, RI (6 miles from Smithfield, RI)
- 16 days ago
Business Operations Support Specialist Peak Performers - 4.5 Cumberland, RI Job Details Contract $28.97 - $30.41 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance...
IT Help Desk Summer 2025 Intern-Milford, MA
- Milford, MA (17 miles from Smithfield, RI)
- 19 days ago
- Milford, MA (17 miles from Smithfield, RI)
- 19 days ago
Information Technology-Intern Consigli Construction Co., Inc. Interested in an outstanding opportunity to become part of a team with a stellar reputation as a community engaged Employer of Choice?...
IT Support - Taunton, MA & Lincoln, RI
- Lincoln, RI (4 miles from Smithfield, RI)
- 25 days ago
- Lincoln, RI (4 miles from Smithfield, RI)
- 25 days ago
This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values....
Tier 1 It Support Opening - Immediate Need! 100% On-Site In Ashland!
- Ashland, MA (24 miles from Smithfield, RI)
- 25 days ago
- Ashland, MA (24 miles from Smithfield, RI)
- 25 days ago
Knowledge of modern operating systems and MS Office 365 suite is essential. The role will support our Headquarters in Ashland, MA....
Demographic Data for Smithfield, RI
Moving to Smithfield, RI? Find some basic demographic data about Smithfield, RI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Smithfield, RI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Smithfield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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