Help Desk Technician Remote & Hybrid Only Jobs in Pennsylvania
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Security Help Desk Analyst - Hybrid(2days/Week) - Long Term Contract - Harrisburg, PA - B4161B
- Technovision, Inc.
- Harrisburg, PA
- 4 hours ago
- Harrisburg, PA
- 4 hours ago
SKILL MATRIX: - Experience in information security related support - Required - Experience in helpdesk related support - Required - Experience with Microsoft server and workstation operating systems...
Hybrid- TG Therapeutics Inc.
- Morrisville, PA
- 14 hours ago
- Morrisville, PA
- 14 hours ago
Title: IT Support Engineer II Location: Morrisville, NC (hybrid) If you are interested in the below position, please send your resume to [email protected] and REFERENCE THE POSITION TITLE within...
Remotesystems, applications, peripherals, and connectivity issues Provide basic network printing and barcode scanner support critical to warehouse workflows Maintain accurate asset inventory and ensure proper...
Remote- University Of Pennsylvania
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
Typical Responsibilities include: Provide Service Desk support and be accountable for the response and diagnosis of end-user issues Assist in computer troubleshooting and maintenance, operating system...
RemoteComputer Support Analyst III / Team Lead
- TEKsystems
- Pittsburgh, PA
- 6 days ago
- Pittsburgh, PA
- 6 days ago
The Computer Support Analyst III / Team Lead is a customer-focused technical professional providing advanced Tier III desktop and endpoint support to the University community. This role combines...
Hybrid- Mitsubishi Electric Power Products
- Warrendale, PA
- 7 days ago
- Warrendale, PA
- 7 days ago
Advanced knowledge of: PC repair and configuration Microsoft Windows operating systems Microsoft Office applications Software deployment tools (SCCM or similar platforms) Intermediate knowledge of:...
Hybrid- Montgomery County (PA)
- Norristown, PA
- 8 days ago
- Norristown, PA
- 8 days ago
Reporting to the Client Assistance Manager, the Senior IT Help Desk Associate provides operational leadership for the ITS Help Desk, serving as the primary point of escalation and day-to-day...
RemoteLocation United States; California; Connecticut; Florida; Massachusetts; New Jersey; New York; Pennsylvania; Virginia Employment Type Full time Location Type Remote Department Sales The AI...
RemoteThe Computer Support Analyst III / Team Lead is a customer-focused technical professional providing advanced Tier III desktop and endpoint support to the University community. This role combines...
Hybrid#LI-CF2 #LI-Hybrid Essential Functions and Primary Duties Engage customers via phone or email and create trouble tickets for user support calls. This entails responding to phone calls, emails, and...
HybridProcurement Associate - Shared Services Help Desk
- The Pennsylvania State University
- State College, PA
- 13 days ago
- State College, PA
- 13 days ago
Procurement Associate - Shared Services Help Desk The Pennsylvania State University paid time off, sick time, remote work United States, Pennsylvania, University Park 201 Old Main (Show on map)...
RemoteProcurement Associate - Shared Services Help Desk
- Penn State University
- University Park, PA
- 13 days ago
- University Park, PA
- 13 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Hybrid- Penn National Insurance
- Harrisburg, PA
- 14 days ago
- Harrisburg, PA
- 14 days ago
Inservco Insurance Services, a wholly owned subsidiary of Penn National Insurance, is a leading regional third-party claims administration firm that provides risk management services to customers....
HybridEntry-Level IT Support Associate (B)
- Expedient
- Pittsburgh, PA
- 14 days ago
- Pittsburgh, PA
- 14 days ago
Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Pittsburgh / Greentree, PA data center, will join...
HybridEntry-Level IT Support Associate (F)
- Expedient
- Pittsburgh, PA
- 16 days ago
- Pittsburgh, PA
- 16 days ago
Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate,in our Pittsburgh, PA data center, will join the...
HybridDemographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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