Help Desk Technician Remote & Hybrid Only Jobs in Pennsylvania
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
UPMC is hiring an Associate Help Desk Support Analyst to support their Help Desk Support IT department. If you have excellent customer service and adaptability skills, APPLY NOW!...
Remote WorkExperience or knowledge with the Windows Operating System (Server and client) for administration and debugging....
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem...
Nasdaq Market Surveillance - Operational Support Engineer
- Philadelphia, PA
- 6 days ago
- Philadelphia, PA
- 6 days ago
Manages security of operating systems....
system setup, support, and maintenance Microsoft server setup, management, and repair up software setup and management Network design, setup, and maintenance Antivirus software setup, management Oracle...
Duration: Ongoing multi year contract Location: Hybrid Philadelphia - 2 days on site Shift: 2nd and 3rd shift available Position Description: Provide top notch customer service attitude at all...
Software Support Engineer United States of America About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the...
Remote WorkControls and OT Support Engineer Fully Remote Remote Worker - N/A Description If you thrive under pressure and love turning complex problems into clear solutions, this role is for you. You'll be...
Remote WorkThis position must work closely with business users, Application Development personnel, and peers in IT Infrastructure to support *** business operations....
A pharmaceutical company in Pennsylvania is actively seeking a new IT Support Associate to join their growing team. In this role, the IT Support Associate will be responsible for troubleshooting...
The Desktop Support Specialist provides support to internal clients for PC hardware, operating systems, software applications, peripherals, installations, and device imaging as a member of the K&L Gates...
Financial Systems Support Analyst Morgan, Lewis & Bockius - 3.7 Philadelphia, PA Job Details Full-time Estimated: $94.9K - $142K a year 11 hours ago Qualifications Microsoft Excel Mid-level 3...
Overview Univest Financial Corporation (UVSP), has approximately $8.1 billion in assets and $5.2 billion in assets under management and supervision (as of December 31, 2024). Headquartered in...
Proficiency in troubleshooting hardware and software issues related to Windows and macOS operating systems, printers, and peripherals....
Principal (Essential) Duties: Provide frontline technical support by serving as the primary point of contact for employee. Troubleshoot and resolve routine technical issues related to hardware,...
Demographic Data for Pennsylvania
Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Pennsylvania
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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