Help Desk Technician Jobs in United, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 35 Jobs

Help Desk Support Analyst - Associate

  • Pittsburgh, PA (23 miles from United, PA)
  • 17 hours ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 17 hours ago

Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC...

Help Desk Analyst

  • Youngwood, PA (5 miles from United, PA)
  • 2 days ago
  • Youngwood, PA (5 miles from United, PA)
  • 2 days ago

HELP DESK ANALYST Location: Youngwood, PA JOB DESCRIPTION: Job Opening: Help Desk Analyst Salary: $50,000 - $55,000 We're seeking a skilled IT Systems & Network Administrator to lead the planning,...

IT Help Desk Support (Overnight Schedule)

  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago

(CEI) is seeking a talented IT Help Desk Support Analyst to join our Client's dynamic team....

System Support Specialist

  • White Oak, PA (18 miles from United, PA)
  • 4 days ago
  • White Oak, PA (18 miles from United, PA)
  • 4 days ago

Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....

Intern, Desktop Support

  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 4 days ago

Job Description This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as...

Technical Support Analyst

  • Pittsburgh, PA (23 miles from United, PA)
  • 5 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 5 days ago

Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users,...

Biomedical Equipment Support Specialist (Information Systems)

  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago

Facilitates operating system updates, upgrades, and virus protection....

Mainframe Technical Support Engineer - Storage Management

  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago

Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...

IT Service Desk Analyst I

  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 12 days ago

Solid technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Troubleshooting experience on Microsoft...

Senior Associate, Production Services Application Support Analyst

  • Pittsburgh, PA (23 miles from United, PA)
  • 15 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 15 days ago

Exclusively worked on UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...

Mainframe Software Technical Support Engineer

  • Pittsburgh, PA (23 miles from United, PA)
  • 15 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 15 days ago

System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...

IT Service Desk Analyst - US

  • Somerset, PA (23 miles from United, PA)
  • 15 days ago
  • Somerset, PA (23 miles from United, PA)
  • 15 days ago

ONSITE SOMERSET PA NO VISA SPONSORSHIP Who is Drive DeVilbiss… Formed in 2000, Drive DeVilbiss has become a leading manufacturer of medical products with a strong and consistent track record of...

Application Support Analyst

  • Pittsburgh, PA (23 miles from United, PA)
  • 17 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 17 days ago

Application Support Analyst Application Support Analyst About ThoroughCare, Inc. ThoroughCare, Inc. is a healthcare platform services company, founded in 2013 and headquartered in Pittsburgh, PA....

Network Support Specialist

  • Pittsburgh, PA (23 miles from United, PA)
  • 24 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 24 days ago

Job Title: Network Support Specialist Reports to: IT Manager Location: Pittsburgh, Pennsylvania Company Statement: Montauk Renewables, Inc. (NASDAQ: MNTK) is a renewable energy company...

API Technical Support Analyst

  • United, PA
  • 25 days ago
  • United, PA
  • 25 days ago

Job Summary: The API Technical Support Analyst will work on a cross functional team that includes Product Management, QA, Documentation, Professional Services and Support. Their primary...

Demographic Data for United, PA

Moving to United, PA? Find some basic demographic data about United, PA below.


Local
National
120
3
Small

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in United, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in United, PA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in United, PA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »