Help Desk Technician Jobs in Quakertown, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technician II US
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 1 day ago
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 1 day ago
Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
Expert knowledge of Windows operating systems, Microsoft Office products ranging from Version 2013 thru O365....
- Colmar, PA (13 miles from Quakertown, PA)
- 5 days ago
- Colmar, PA (13 miles from Quakertown, PA)
- 5 days ago
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket...
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 7 days ago
- Plymouth Mtng, PA (23 miles from Quakertown, PA)
- 7 days ago
Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks....
- Allentown, PA (12 miles from Quakertown, PA)
- 9 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 9 days ago
Help Desk Requirements and Qualifications: Proven experience as a Help Desk Technician or other customer service role. Ability to diagnose and resolve basic computer/technical issues....
Controls Field Support Engineer
- Bethlehem, PA (9 miles from Quakertown, PA)
- 10 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 10 days ago
Company Description Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components,...
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 11 days ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 11 days ago
Systems....
- Bethlehem, PA (9 miles from Quakertown, PA)
- 17 days ago
- Bethlehem, PA (9 miles from Quakertown, PA)
- 17 days ago
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to...
- Oaks, PA (23 miles from Quakertown, PA)
- 17 days ago
- Oaks, PA (23 miles from Quakertown, PA)
- 17 days ago
At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their...
Technical Support Analyst, Application Support - PA Office
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 17 days ago
- Gilbertsville, PA (17 miles from Quakertown, PA)
- 17 days ago
For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with...
IT Support / Lab Computing Analyst
- Lansdale, PA (16 miles from Quakertown, PA)
- 18 days ago
- Lansdale, PA (16 miles from Quakertown, PA)
- 18 days ago
system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers * Manage On-boarding, retirement, and relocation of equipment * Implement...
Desktop Support, Senior Analyst - Hybrid
- Norristown, PA (22 miles from Quakertown, PA)
- 23 days ago
- Norristown, PA (22 miles from Quakertown, PA)
- 23 days ago
Experience with Windows Server operating systems a plus. Preferred Qualifications: Certifications: Relevant Microsoft certifications (MCP, MTSA, MCSE) or CompTIA certifications (A+) a plus....
- Schnecksville, PA (21 miles from Quakertown, PA)
- 24 days ago
- Schnecksville, PA (21 miles from Quakertown, PA)
- 24 days ago
. + Provides Help Desk support to district and public libraries served. + Provides remote and on- site software and hardware support to CLIU#21 personnel. + Deals with vendors on relevenat software,...
Lead Technology Support Specialist
- Emmaus, PA (10 miles from Quakertown, PA)
- 28 days ago
- Emmaus, PA (10 miles from Quakertown, PA)
- 28 days ago
Familiarity with operating systems for computers and mobile devices (macOS, Windows, iOS, Chrome OS, etc.). Working knowledge of Google applications (Gmail, Drive, Calendar, etc.)....
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 30+ days ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 30+ days ago
Strong knowledge of Windows and MAC OS operating systems. Experience with mobile device management (MDM) solutions, specifically Microsoft Intune and JAMF....
Demographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Quakertown, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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