Help Desk Technician Jobs in Pittsburgh, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 1 hour ago
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 1 hour ago
Required Experience/Skills for the Help Desk Analyst: 1 - 2 + years of experience in a technical support or help desk position Proficiency in Windows and macOS operating systems....
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 1 hour ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 1 hour ago
Our Help Desk Technician will make $46k, plus opportunity for an annual Bonus....
Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC...
- Youngwood, PA (18 miles from Pittsburgh, PA)
- 1 day ago
- Youngwood, PA (18 miles from Pittsburgh, PA)
- 1 day ago
HELP DESK ANALYST Location: Youngwood, PA JOB DESCRIPTION: Job Opening: Help Desk Analyst Salary: $50,000 - $55,000 We're seeking a skilled IT Systems & Network Administrator to lead the planning,...
Information technology Support Specialist
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 2 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 2 days ago
Information technology Support Specialist CONSOL Energy, 275 Technology Drive Suite 101, Canonsburg, Pennsylvania, United States of America Req #29 Sunday, April 27, 2025 Privacy Policy - Core...
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 3 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 3 days ago
The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and...
(CEI) is seeking a talented IT Help Desk Support Analyst to join our Client's dynamic team....
- White Oak, PA (5 miles from Pittsburgh, PA)
- 3 days ago
- White Oak, PA (5 miles from Pittsburgh, PA)
- 3 days ago
Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....
Job Description This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as...
Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users,...
Description: Duties: The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install,...
- Blawnox, PA (12 miles from Pittsburgh, PA)
- 11 days ago
- Blawnox, PA (12 miles from Pittsburgh, PA)
- 11 days ago
systems, office productivity suites, antivirus, browsers, etc....
Biomedical Equipment Support Specialist (Information Systems)
- Pittsburgh, PA
- 12 days ago
- Pittsburgh, PA
- 12 days ago
Facilitates operating system updates, upgrades, and virus protection....
Mainframe Technical Support Engineer - Storage Management
- Pittsburgh, PA
- 12 days ago
- Pittsburgh, PA
- 12 days ago
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...
Solid technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Troubleshooting experience on Microsoft...
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Pittsburgh, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »