Help Desk Technician Jobs in Pittsburgh, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technician II US
- Charleroi, PA (15 miles from Pittsburgh, PA)
- 5 hours ago
- Charleroi, PA (15 miles from Pittsburgh, PA)
- 5 hours ago
Desktop Support Technician II US Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client....
Help Desk Technician Vaco $30.00 - $38.00 / hr United States, Pennsylvania, Pittsburgh Jun 07, 2025 THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Technical Support Representative
- United, PA (23 miles from Pittsburgh, PA)
- 5 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 5 days ago
Job Summary: At AssetWorks, the EAM Support team is redefining support with our intelligent swarming approach, where we operate without a traditional tier structure. Our team works together,...
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 5 days ago
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 5 days ago
Michael Baker International is seeking an IT Support Desk Intern to join the IT Support and Field Services team in our Pittsburgh (Moon Township), PA office. Operating under general supervision,...
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 7 days ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 7 days ago
Help Desk Technician Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility...
systems Strong customer service skills (communication, friendliness, patience, and follow-through) Ability to work in a team environment (strong verbal and written communication with team members,...
- Murrysville, PA (14 miles from Pittsburgh, PA)
- 9 days ago
- Murrysville, PA (14 miles from Pittsburgh, PA)
- 9 days ago
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an experienced PC Support Supervisor. Position Summary:...
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 10 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 10 days ago
Overview: The Application Support Analyst will be responsible for providing in-depth analysis, technical support for application software, operating systems and/or integrated third party products to...
Expedient is hiring for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Pittsburgh, PA data center,...
IT Help Desk/ Desktop/ IT Support / Field Tech
- Pittsburgh, PA
- 13 days ago
- Pittsburgh, PA
- 13 days ago
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh...
Entry-Level IT Support Associate Overnight Shift (B)
- Pittsburgh, PA
- 18 days ago
- Pittsburgh, PA
- 18 days ago
Expedient is hiring on the overnight shift for an on-site, entry-level position that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our...
- Charleroi, PA (15 miles from Pittsburgh, PA)
- 18 days ago
- Charleroi, PA (15 miles from Pittsburgh, PA)
- 18 days ago
Our client is looking for a Desktop Support Technician for a 4-month contract in Charleroi, PA 15022. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Experience Windows / UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Pittsburgh, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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