Help Desk Technician Jobs in Philadelphia, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technician II US
- Plymouth Mtng, PA (12 miles from Philadelphia, PA)
- 1 day ago
- Plymouth Mtng, PA (12 miles from Philadelphia, PA)
- 1 day ago
Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment Configuring, administering and updating Windows, MAC, Linux operating systems...
Overview Why We Need Your Talents: As a Customer Support Engineer I, you are the first point of contact for all issues reported by both external and internal customers. This position requires...
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Turnersville, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Summary/Objective The IT Technician responsible for assisting employees with question on the usage of technology and for installing and maintaining computer hardware, software and networks....
Helpdesk Level 2 support Fulltime
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
. + Install, configure, and maintain software applications and operating systems. + Perform regular maintenance tasks on hardware and software systems. + Provide end-user training on software applications...
Must Have Technical/Functional Skills Cisco certifications are required. Minimum of 5 years experience with Palo Alto NGFW. Minimum of 10 years network engineering experience. Must align with...
- Wilmington, DE (24 miles from Philadelphia, PA)
- 1 day ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 1 day ago
Demond May referred Cynde Pritchard from the IT internship program to join the team at the City of Wilmington at 18.50 an hour
A local educational institute is looking to hire an Application Support Analyst to manage and support their educational systems. They are looking for someone to manage, configure, and maintain...
Business Unit Application Support Analyst III (US)
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 2 days ago
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Assistant Vice President, Customer Experience & IT Support
- Villanova, PA (11 miles from Philadelphia, PA)
- 2 days ago
- Villanova, PA (11 miles from Philadelphia, PA)
- 2 days ago
Posting Number: 20254388S Position Title: Assistant Vice President, Customer Experience & IT Support Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants...
Informatica & Tableau Support Engineer
- Wilmington, DE (24 miles from Philadelphia, PA)
- 3 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 3 days ago
Troubleshooting informatica mapping, transformation components; Must have Unix command level experience; A solid understanding of SQL, relational database management system, data modeling, and normalization...
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have the ability to...
- Woodbury Heights, NJ (9 miles from Philadelphia, PA)
- 3 days ago
- Woodbury Heights, NJ (9 miles from Philadelphia, PA)
- 3 days ago
Technical Skills: Proficiency in Windows operating systems, familiarity with MacOS, iOS, and ChromeOS.? Understanding of computer hardware components and peripherals.?...
Senior Sales Support Specialist
- West Chester, PA (23 miles from Philadelphia, PA)
- 3 days ago
- West Chester, PA (23 miles from Philadelphia, PA)
- 3 days ago
Job title Senior Sales Support Specialist Function Sales Enablement Sub function Sales Operations & Administration Category Experienced Analyst, Sales Operations & Administration (P5) Location...
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks....
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Philadelphia, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »