Help Desk Technician Jobs in Philadelphia, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Camden, NJ (2 miles from Philadelphia, PA)
- 17 hours ago
- Camden, NJ (2 miles from Philadelphia, PA)
- 17 hours ago
Job Order Number: DE9963446 Job Title: Remote L2 Help Desk Company: Insight Global Location: Camden, NJ Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...
Remote WorkBusiness Unit Application Support Analyst III (US)
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 22 hours ago
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 22 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
AFS Tool and Configuration Support Engineer - Collaborative Technology Liaison (Hiring Immediately)
- Philadelphia, PA
- 1 day ago
- Philadelphia, PA
- 1 day ago
Job Family:Software Development & Support (Digital)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The AFS Tool and Configuration Support Engineer will work closely with clients,...
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem...
Business Unit Application Support Analyst Ld (US)
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 1 day ago
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $86,840 - $130,000 USD TD is committed to providing fair and equitable compensation opportunities to all...
Senior Executive IT Support Engineer
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 2 days ago
A leading healthcare company headquartered in King of Prussia, PA is seeking a Senior Executive IT Support Engineer to provide high-level support to executive leadership and senior staff. This...
Help Desk Representative Tier 1- Temporary Part-time
- Camden, NJ (2 miles from Philadelphia, PA)
- 2 days ago
- Camden, NJ (2 miles from Philadelphia, PA)
- 2 days ago
Position Information (Default Section) Title Help Desk Representative Tier 1- Temporary Part-time Overview Camden County College is one of the largest community colleges in New Jersey and ranks...
systems and software Strong customer service orientation and ability to follow through issues to resolution....
Philadelphia, PA 1 DAYS AGO 21755600 Summary Philadelphia, PA Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week / Day...
Position: Salesforce Administrator- Support Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven...
IT support analyst (Part-time)
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 4 days ago
- Conshohocken, PA (11 miles from Philadelphia, PA)
- 4 days ago
IT support analyst (Part-time) IT support analyst (contractor) - Onsite/ Part-time Start Date: ASAP Schedule: Part-time (Tuesday, Wednesday, Thursday) Role: Provide onsite support to our existing...
- Wilmington, DE (24 miles from Philadelphia, PA)
- 4 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 4 days ago
Essential Position (Y/N): LSUE is an Equal Opportunity Employer....
Technical Support Specialist Temple University, United States 1 day ago Location: Philadelphia, PENNSYLVANIA Job Type: FullTime Technical Support Specialist - (25002084) Description Temple...
Senior IT Support Analyst (US)
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 6 days ago
- Mount Laurel, NJ (13 miles from Philadelphia, PA)
- 6 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Support Engineer IV - AMZ9160534
- Malvern, PA (20 miles from Philadelphia, PA)
- 6 days ago
- Malvern, PA (20 miles from Philadelphia, PA)
- 6 days ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Malvern, Pennsylvania Job Number: AMZ9160534 Position Responsibilities: Provide...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Philadelphia, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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