Help Desk Technician Jobs in Malvern, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 80 Jobs

Remote L2 Help Desk

  • Camden, NJ (23 miles from Malvern, PA)
  • 17 hours ago
  • Camden, NJ (23 miles from Malvern, PA)
  • 17 hours ago

Job Order Number: DE9963446 Job Title: Remote L2 Help Desk Company: Insight Global Location: Camden, NJ Salary: Education: Information Not Provided Experience: Information Not Provided Hours:...

Remote Work

Technical Support Engineer

  • Exton, PA (5 miles from Malvern, PA)
  • 1 day ago
  • Exton, PA (5 miles from Malvern, PA)
  • 1 day ago

Experience or knowledge with the Windows Operating System (Server and client) for administration and debugging....

AFS Tool and Configuration Support Engineer - Collaborative Technology Liaison (Hiring Immediately)

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago

Job Family:Software Development & Support (Digital)Travel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The AFS Tool and Configuration Support Engineer will work closely with clients,...

Desktop Support Technician

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago

Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem...

Technical Support Specialist

  • Harleysville, PA (17 miles from Malvern, PA)
  • 1 day ago
  • Harleysville, PA (17 miles from Malvern, PA)
  • 1 day ago

Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...

Senior Executive IT Support Engineer

  • King of Prussia, PA (8 miles from Malvern, PA)
  • 2 days ago
  • King of Prussia, PA (8 miles from Malvern, PA)
  • 2 days ago

A leading healthcare company headquartered in King of Prussia, PA is seeking a Senior Executive IT Support Engineer to provide high-level support to executive leadership and senior staff. This...

Help Desk Representative Tier 1- Temporary Part-time

  • Camden, NJ (23 miles from Malvern, PA)
  • 2 days ago
  • Camden, NJ (23 miles from Malvern, PA)
  • 2 days ago

Position Information (Default Section) Title Help Desk Representative Tier 1- Temporary Part-time Overview Camden County College is one of the largest community colleges in New Jersey and ranks...

Associate Desktop Support Technician

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago

systems and software Strong customer service orientation and ability to follow through issues to resolution....

Desktop Support Technician

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago

Philadelphia, PA 1 DAYS AGO 21755600 Summary Philadelphia, PA Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week / Day...

Business Systems Support Specialist I

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago

Position: Salesforce Administrator- Support Specialist Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven...

IT support analyst (Part-time)

  • Conshohocken, PA (12 miles from Malvern, PA)
  • 4 days ago
  • Conshohocken, PA (12 miles from Malvern, PA)
  • 4 days ago

IT support analyst (Part-time) IT support analyst (contractor) - Onsite/ Part-time Start Date: ASAP Schedule: Part-time (Tuesday, Wednesday, Thursday) Role: Provide onsite support to our existing...

Technical Support Analyst I

  • Wilmington, DE (22 miles from Malvern, PA)
  • 4 days ago
  • Wilmington, DE (22 miles from Malvern, PA)
  • 4 days ago

Essential Position (Y/N): LSUE is an Equal Opportunity Employer....

Technical Support Specialist

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 4 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 4 days ago

Technical Support Specialist Temple University, United States 1 day ago Location: Philadelphia, PENNSYLVANIA Job Type: FullTime Technical Support Specialist - (25002084) Description Temple...

Support Engineer IV - AMZ9160534

  • Malvern, PA
  • 6 days ago
  • Malvern, PA
  • 6 days ago

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Malvern, Pennsylvania Job Number: AMZ9160534 Position Responsibilities: Provide...

Desktop Support Technician

  • Media, PA (10 miles from Malvern, PA)
  • 6 days ago
  • Media, PA (10 miles from Malvern, PA)
  • 6 days ago

Our client, a leading technology solutions provider, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Support Department...

Demographic Data for Malvern, PA

Moving to Malvern, PA? Find some basic demographic data about Malvern, PA below.


Local
National
29,273
1,422
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Malvern, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Malvern, PA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Malvern, PA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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