Help Desk Technician Jobs in Malvern, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 63 Jobs

Desktop Support Technician II US

  • Plymouth Mtng, PA (14 miles from Malvern, PA)
  • 1 day ago
  • Plymouth Mtng, PA (14 miles from Malvern, PA)
  • 1 day ago

Job#: 2076188 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...

ITO Support Specialist

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago

Installing, configuring and troubleshooting user laptops, workstations, printers, mobile devices and other office IT equipment Configuring, administering and updating Windows, MAC, Linux operating systems...

Customer Support Engineer I - Philadelphia

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago

Overview Why We Need Your Talents: As a Customer Support Engineer I, you are the first point of contact for all issues reported by both external and internal customers. This position requires...

Network Support Engineer

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 1 day ago

Must Have Technical/Functional Skills Cisco certifications are required. Minimum of 5 years experience with Palo Alto NGFW. Minimum of 10 years network engineering experience. Must align with...

IT Support

  • Wilmington, DE (22 miles from Malvern, PA)
  • 1 day ago
  • Wilmington, DE (22 miles from Malvern, PA)
  • 1 day ago

Demond May referred Cynde Pritchard from the IT internship program to join the team at the City of Wilmington at 18.50 an hour

Application Support Analyst/Education

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 2 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 2 days ago

A local educational institute is looking to hire an Application Support Analyst to manage and support their educational systems. They are looking for someone to manage, configure, and maintain...

Assistant Vice President, Customer Experience & IT Support

  • Villanova, PA (9 miles from Malvern, PA)
  • 2 days ago
  • Villanova, PA (9 miles from Malvern, PA)
  • 2 days ago

Posting Number: 20254388S Position Title: Assistant Vice President, Customer Experience & IT Support Position Type: Staff Location: Villanova, PA Recruitment Type: Internal/External Applicants...

Informatica & Tableau Support Engineer

  • Wilmington, DE (22 miles from Malvern, PA)
  • 3 days ago
  • Wilmington, DE (22 miles from Malvern, PA)
  • 3 days ago

Troubleshooting informatica mapping, transformation components; Must have Unix command level experience; A solid understanding of SQL, relational database management system, data modeling, and normalization...

Epic Cupid-Radiant Support Specialist

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 3 days ago

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have the ability to...

Senior Sales Support Specialist

  • West Chester, PA (5 miles from Malvern, PA)
  • 3 days ago
  • West Chester, PA (5 miles from Malvern, PA)
  • 3 days ago

Job title Senior Sales Support Specialist Function Sales Enablement Sub function Sales Operations & Administration Category Experienced Analyst, Sales Operations & Administration (P5) Location...

Desktop Support

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 4 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 4 days ago

Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks....

Entry Level Banking Training Opportunity

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 5 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 5 days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Sr. Team Lead, IT Support

  • Colmar, PA (21 miles from Malvern, PA)
  • 5 days ago
  • Colmar, PA (21 miles from Malvern, PA)
  • 5 days ago

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket...

Service Desk Technician

  • Wilmington, DE (22 miles from Malvern, PA)
  • 7 days ago
  • Wilmington, DE (22 miles from Malvern, PA)
  • 7 days ago

systems Excellent customer service and communication skills Ability to explain technical concepts to non-technical users Experience with ticketing systems and IT service management Proven ability to...

Help Desk Technician

  • Plymouth Mtng, PA (14 miles from Malvern, PA)
  • 7 days ago
  • Plymouth Mtng, PA (14 miles from Malvern, PA)
  • 7 days ago

Must possess broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks....

Demographic Data for Malvern, PA

Moving to Malvern, PA? Find some basic demographic data about Malvern, PA below.

Local
National
29,273
1,422
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Malvern, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Malvern, PA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Malvern, PA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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