Help Desk Technician Jobs in Gettysburg, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Student Worker, IT Help Desk Technician --...
- Westminster, MD (23 miles from Gettysburg, PA)
- 1 day ago
- Westminster, MD (23 miles from Gettysburg, PA)
- 1 day ago
Student Worker, IT Help Desk Technician -- Work Study and Campus Employment Category:Student Worker Subscribe:New Job Alerts RSS Job Feed Department:Instructional Design & Tech Locations:Westminster...
Student Worker, IT Help Desk Technician -- Work Study and Campus Employment - McDaniel College
- Westminster, MD (23 miles from Gettysburg, PA)
- 5 days ago
- Westminster, MD (23 miles from Gettysburg, PA)
- 5 days ago
Position: Help Desk Technician Revision Dates: 8/17 Reports to: Wes Yerkes Department: Information Technology Salary: Maryland Minimum Wage FSLA Status: Non-exempt Location of Position: Hoover Library...
Join the ACNB Bank Team as a Help Desk Specialist! Location: Gettysburg, PA (not remote) Do you have experience in helping troubleshoot computer system irregularities? Take your IT experience to...
Overview Sr. Network Support Technician Gettysburg, PA Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where...
Overview IT Helpdesk Technician II Desktop Support Gettysburg, PA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career...
Overview IT Helpdesk Technician II Service Center Gettysburg, PA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career...
- York, PA (22 miles from Gettysburg, PA)
- 21 days ago
- York, PA (22 miles from Gettysburg, PA)
- 21 days ago
Required Skills Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Preferred Skills Responsibilities: providing...
Help Desk Tier I Representative
- New Oxford, PA (8 miles from Gettysburg, PA)
- 30+ days ago
- New Oxford, PA (8 miles from Gettysburg, PA)
- 30+ days ago
Help Desk Tier I Representative JobID: 4197 Position Type: Support Staff/Technology Help Desk Date Posted: 7/15/2025 Location: Franklin Learning Center, Chambersburg, PA Date Available: ASAP...
IT Operations Analyst Associate
- York, PA (22 miles from Gettysburg, PA)
- 45+ days ago
- York, PA (22 miles from Gettysburg, PA)
- 45+ days ago
Operates and maintains a large array of systems at multiple data centers in accordance with established procedures. Interfaces with data center computers by using system commands and messages to...
Demographic Data for Gettysburg, PA
Moving to Gettysburg, PA? Find some basic demographic data about Gettysburg, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Gettysburg, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Gettysburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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