Help Desk Technician Jobs in Exton, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Experience or knowledge with the Windows Operating System (Server and client) for administration and debugging....
- Harleysville, PA (20 miles from Exton, PA)
- 2 days ago
- Harleysville, PA (20 miles from Exton, PA)
- 2 days ago
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
Senior Executive IT Support Engineer
- King of Prussia, PA (13 miles from Exton, PA)
- 2 days ago
- King of Prussia, PA (13 miles from Exton, PA)
- 2 days ago
A leading healthcare company headquartered in King of Prussia, PA is seeking a Senior Executive IT Support Engineer to provide high-level support to executive leadership and senior staff. This...
IT support analyst (Part-time)
- Conshohocken, PA (17 miles from Exton, PA)
- 4 days ago
- Conshohocken, PA (17 miles from Exton, PA)
- 4 days ago
IT support analyst (Part-time) IT support analyst (contractor) - Onsite/ Part-time Start Date: ASAP Schedule: Part-time (Tuesday, Wednesday, Thursday) Role: Provide onsite support to our existing...
- Wilmington, DE (22 miles from Exton, PA)
- 4 days ago
- Wilmington, DE (22 miles from Exton, PA)
- 4 days ago
Essential Position (Y/N): LSUE is an Equal Opportunity Employer....
Support Engineer IV - AMZ9160534
- Malvern, PA (5 miles from Exton, PA)
- 6 days ago
- Malvern, PA (5 miles from Exton, PA)
- 6 days ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Malvern, Pennsylvania Job Number: AMZ9160534 Position Responsibilities: Provide...
- Media, PA (14 miles from Exton, PA)
- 6 days ago
- Media, PA (14 miles from Exton, PA)
- 6 days ago
Our client, a leading technology solutions provider, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the IT Support Department...
Senior Specialist, Technical Support
- West Point, PA (21 miles from Exton, PA)
- 7 days ago
- West Point, PA (21 miles from Exton, PA)
- 7 days ago
Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
- West Point, PA (21 miles from Exton, PA)
- 7 days ago
- West Point, PA (21 miles from Exton, PA)
- 7 days ago
Familiarity with old and modern Microsoft operating systems, server class hardware and VMWare technologies. Enterprise Directory experience a must....
Manage and deploy patches for operating systems and applications; collaborate with the CISO and security teams to remediate vulnerabilities....
Senior Desktop Support Technician - Executive Support
- King of Prussia, PA (13 miles from Exton, PA)
- 10 days ago
- King of Prussia, PA (13 miles from Exton, PA)
- 10 days ago
Responsibilities One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of...
- Bala Cynwyd, PA (21 miles from Exton, PA)
- 10 days ago
- Bala Cynwyd, PA (21 miles from Exton, PA)
- 10 days ago
Qualifications and Education Requirements Basic understanding of computer hardware and operating systems Minimum 1 year experience providing excellent customer service Ability to perform all tasks associated...
- Conshohocken, PA (17 miles from Exton, PA)
- 11 days ago
- Conshohocken, PA (17 miles from Exton, PA)
- 11 days ago
Software Support Engineer United States of America About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the...
Remote WorkControls and OT Support Engineer Fully Remote Remote Worker - N/A Description If you thrive under pressure and love turning complex problems into clear solutions, this role is for you....
Remote Work- Elsmere, DE (20 miles from Exton, PA)
- 12 days ago
- Elsmere, DE (20 miles from Exton, PA)
- 12 days ago
Advanced skills in Microsoft desktop operating system/applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
Demographic Data for Exton, PA
Moving to Exton, PA? Find some basic demographic data about Exton, PA below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Exton, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Exton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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