Help Desk Technician Jobs in Elizabethtown, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Sr. Product Support Engineer (Contact Center Experience, Cloud Systems)
- York, PA (17 miles from Elizabethtown, PA)
- 3 hours ago
- York, PA (17 miles from Elizabethtown, PA)
- 3 hours ago
Job Title: Sr. Product Support Engineer (Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered....
Deploy operating system images and install/configure software on College-owned devices....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
system issues....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
Promptly answer help desk phone Promptly respond to help desk emails Escalate issues to senior staff members by assigning ServiceNow incidents to the appropriate technical resource Perform agency...
Information Technology Support Specialist
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
Help Desk Analyst Harrisburg, PA Onsite Contractors will work 5 days in the office and 5 days out of the office. They can actually do 8AM - 4:30AM or 8:30AM to 5PM whichever of those two shifts...
IT Support Specalist (Only Local to PA)
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 2 days ago
system issues....
Graduate Assistant (GA) / Information Technology /IT Help Desk
- Millersville, PA (17 miles from Elizabethtown, PA)
- 3 days ago
- Millersville, PA (17 miles from Elizabethtown, PA)
- 3 days ago
Requisition Number Stu479P Position Type Student Worker Department Department of Student Workers Job Title Graduate Assistant (GA) / Information Technology /IT Help Desk Classification Student...
- Mechanicsburg, PA (22 miles from Elizabethtown, PA)
- 3 days ago
- Mechanicsburg, PA (22 miles from Elizabethtown, PA)
- 3 days ago
Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test &...
Information Technology Support Specialist
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 3 days ago
Duration: 6 month contract to hire Location: 5x/week onsite in 17601 Pay Range: $55,000-65,000 Exact compensation may vary based on several factors, including skills, experience, and education....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 3 days ago
Required 1 Years Basic User & Security Group Active Directory administration Required 1 Years Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Required...
On-Site Deskside Support Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 4 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Join our team and live the Ollie-tude! : (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy,...
Associate Digital Systems Support Specialist
- Hershey, PA (6 miles from Elizabethtown, PA)
- 5 days ago
- Hershey, PA (6 miles from Elizabethtown, PA)
- 5 days ago
systems (PC and server) Understanding of virtual machine concepts Understanding of network communications Some knowledge of program languages and database concepts #M1 Ref: #706-IT York...
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Help Desk Analyst - Tier 1 (Swing)
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Demographic Data for Elizabethtown, PA
Moving to Elizabethtown, PA? Find some basic demographic data about Elizabethtown, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Elizabethtown, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Elizabethtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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