Help Desk Technician Jobs in Canonsburg, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Our Help Desk Technician will make $46k, plus opportunity for an annual Bonus....
Help Desk Support Analyst - Associate
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 14 hours ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 14 hours ago
Description Under the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by telephone and chat, for the UPMC...
Information technology Support Specialist CONSOL Energy, 275 Technology Drive Suite 101, Canonsburg, Pennsylvania, United States of America Req #29 Sunday, April 27, 2025 Privacy Policy - Core...
- Canonsburg, PA
- 3 days ago
- Canonsburg, PA
- 3 days ago
The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and...
IT Help Desk Support (Overnight Schedule)
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 3 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 3 days ago
(CEI) is seeking a talented IT Help Desk Support Analyst to join our Client's dynamic team....
- White Oak, PA (19 miles from Canonsburg, PA)
- 3 days ago
- White Oak, PA (19 miles from Canonsburg, PA)
- 3 days ago
Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 4 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 4 days ago
Job Description This is a year-round internship where you may be scheduled to work 20 - 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as...
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 5 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 5 days ago
Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users,...
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 6 days ago
Description: Duties: The Associate, IT Support Technician, works on the Infrastructure Operations Team within IT Infrastructure. This position is primarily a hands-on role that will install,...
- Blawnox, PA (24 miles from Canonsburg, PA)
- 11 days ago
- Blawnox, PA (24 miles from Canonsburg, PA)
- 11 days ago
systems, office productivity suites, antivirus, browsers, etc....
Biomedical Equipment Support Specialist (Information Systems)
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
Facilitates operating system updates, upgrades, and virus protection....
Mainframe Technical Support Engineer - Storage Management
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please...
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 12 days ago
Solid technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Troubleshooting experience on Microsoft...
Senior Associate, Production Services Application Support Analyst
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 15 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 15 days ago
Exclusively worked on UNIX/Linux operating systems Database knowledge with strong SQL skills like Oracle, Sql Server, etc Hands-on experience in scripting or programming languages like Python, Perl,...
Mainframe Software Technical Support Engineer
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 15 days ago
- Pittsburgh, PA (15 miles from Canonsburg, PA)
- 15 days ago
System, System Administration and Configuration CP and CMS XEDIT Strong foundation in z/VM configuration Knowledge of Mainframe Architecture and Operations Knowledge in Assembler language Experience...
Demographic Data for Canonsburg, PA
Moving to Canonsburg, PA? Find some basic demographic data about Canonsburg, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Canonsburg, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Canonsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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