Help Desk Technician Jobs in Bethlehem, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Washington, NJ (22 miles from Bethlehem, PA)
- 9 hours ago
- Washington, NJ (22 miles from Bethlehem, PA)
- 9 hours ago
Penske Automotive Group is looking for an experienced IT Technician to join our team in Turnersville, NJ and help support the infrastructure of our technical organization.** **JOIN OUR TEAM** At...
- Allentown, PA (5 miles from Bethlehem, PA)
- 5 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 5 days ago
Expert knowledge of Windows operating systems, Microsoft Office products ranging from Version 2013 thru O365....
- Colmar, PA (22 miles from Bethlehem, PA)
- 5 days ago
- Colmar, PA (22 miles from Bethlehem, PA)
- 5 days ago
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket...
- Allentown, PA (5 miles from Bethlehem, PA)
- 9 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 9 days ago
Help Desk Requirements and Qualifications: Proven experience as a Help Desk Technician or other customer service role. Ability to diagnose and resolve basic computer/technical issues....
Company Description Our drive and control technologies ensure efficient, powerful and safe movement in machines and systems of any size. We inspire our customers with intelligent components,...
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to...
Technical Support Analyst, Application Support - PA Office
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 17 days ago
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 17 days ago
For 35+ years we’ve been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with...
- Schnecksville, PA (14 miles from Bethlehem, PA)
- 24 days ago
- Schnecksville, PA (14 miles from Bethlehem, PA)
- 24 days ago
. + Provides Help Desk support to district and public libraries served. + Provides remote and on- site software and hardware support to CLIU#21 personnel. + Deals with vendors on relevenat software,...
Lead Technology Support Specialist
- Emmaus, PA (8 miles from Bethlehem, PA)
- 28 days ago
- Emmaus, PA (8 miles from Bethlehem, PA)
- 28 days ago
Familiarity with operating systems for computers and mobile devices (macOS, Windows, iOS, Chrome OS, etc.). Working knowledge of Google applications (Gmail, Drive, Calendar, etc.)....
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
IT Support Engineer QUAKERTOWN, PA Description Penn Stainless is looking for qualified candidates like YOU to join our team! Founded in 1949, Penn Stainless Products, Inc. is a growing specialty...
Senior Clinical Revenue Applications & Support Analyst
- Allentown, PA (5 miles from Bethlehem, PA)
- 30+ days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 30+ days ago
Senior Clinical Revenue Applications & Support Analyst Full-Time Day Shift Department COH-Epic Conversion Shift Details Day Shift, Monday-Friday; 8:00a-4:30p Job ID wd-JR122049 Posted May 6, 2025...
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
- Quakertown, PA (9 miles from Bethlehem, PA)
- 30+ days ago
. + An understanding of Microsoft operating systems and Microsoft Office suites + An understanding of TCP/IP networking and Microsoft Windows Networks + Strong verbal and written communication skills...
- Pipersville, PA (16 miles from Bethlehem, PA)
- 30+ days ago
- Pipersville, PA (16 miles from Bethlehem, PA)
- 30+ days ago
IT SUPPORT ANALYST JOB DESCRIPTION The IT Support Analyst will provide frontline, primary technical support to end users on various technical issues relating to hardware, software, and...
- Souderton, PA (20 miles from Bethlehem, PA)
- 45+ days ago
- Souderton, PA (20 miles from Bethlehem, PA)
- 45+ days ago
Experienceassisting Networking, Windows 10 operating systems, and corporate computing hardware. Strong diagnostics and troubleshooting skills....
Technology Support Specialist (Full-time w/ benefits)
- Doylestown, PA (22 miles from Bethlehem, PA)
- 90+ days ago
- Doylestown, PA (22 miles from Bethlehem, PA)
- 90+ days ago
Knowledge of Microsoft Windows and iOS operating systems preferred. Have general knowledge of Office 365. Ability to troubleshoot and repair software and hardware problems. Lift 40 pounds....
Demographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Bethlehem, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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